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Portfolio Manager

The Humphrey Group
Job LocationSwadlincote
EducationNot Mentioned
Salary£18,500 - £21,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

We have a fantastic opportunity for a Portfolio Manager to join an outstanding independent agent in Swadlincote.£18,720 to £21,000 per annum + commission (OTE £23,000+)Key Competencies:

  • Ability to deliver excellent customer service
  • Developed time management skills to ensure effective management of own resources
  • Ability to work under own initiative and as part of a team
  • Determination to secure new business with focussed action
  • Negotiation skills to achieve the best outcome for the business and the customer
  • Conflict resolution within own levels of authority
  • Positive attitude in all situations
  • Flexible and adaptable in approach
    • Key Responsibilities:
  • Market properties for let including CRM, boards, windows and matching
  • Ensure marketing literature is up to date for vacant properties
  • Convert leads to lettings viewings (and sales as required)
  • Follow up viewings and feedback to landlords
  • Process applications and referencing
  • Prepare move in packs
  • HHSRS risk assessments
  • Ensure that property maintenance issues are resolved in a timely & cost-effective manner (including CP12’setc) and process invoices for payment
  • Identify opportunities to promote Add On and refurbishment items
  • Book interim inspections for the Viewing and Inspection Clerk
  • Tenancy agreement renewal and annual rent reviews
  • Answer all incoming communications (internal and external)
  • Deal with customer enquiries effectively (see service charter)
  • Ensure focus on own development
  • Resolve complaints
  • Escalate queries outside of own authority level
  • Maintain compliance with industry and internal regulations
  • Attention to all H&S issues, including hazard and accident reporting
  • Accept and process tenant notices and agree remarketing with clients
  • Processing closing inspection documents for agreement
    • Required skills
  • Estate Agents
  • Portfolio Management
  • Property
  • Property Management

    • Keyskills :
    Estate Agents Ptfolio Management Property Property Management

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