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| Job Location | Swadlincote |
| Education | Not Mentioned |
| Salary | 20,000 - 21,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Customer Service Administrator Swadlincote £21,000 ASAP Start permanentMacildowie are pleased to be working with a manufacturing company based in Swadlincote.We are recruiting for a Customer Service Administrator to join the business on a full time, permanent basis working from the office.Working hours are Monday Thursday 7:45am - 4.30pm with 30 minute flexi time and a 30 minute lunch break, and Friday 8am-12.30 pm.Role & responsibilities:Act as the customers primary point of contact for all Order Book and Lead Time inquiriesDirect customer communication via telephone and emailDevelop and maintain strong customer relations while projecting professionalismProvide information (pricing for existing demand, inventory availability, order status, etc) and handle customer requests in an accurate and timely mannerCustomer order management including processing of contract review, order entry, order status, inventory stock review, and on-time deliveryMonitor new orders: Minimum order quantity and unit priceAttend additional training as neededSupport Export Control requirementsIdeal Candidate:Strong written and verbal communication skillsStrong people and relationship building skillsCustomer driven with a positive, professional, can-do attitudeStrong organisational skills with the ability to mulit-task with attention to detail and accuracyStrong analytical, decision making and problem solving skillsBasic math skills Proficient in the use of Microsoft Word and ExcelProficiency in the use of business operational software (FS, SAP) is beneficialMacildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majorityof the regions premier employers. To search for all of our live jobs please visit us at macildowie.com.Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. After applying for this role youll be sent a request for your consentto hold your data on our systems. If you would like information on how we will process your data please go to our website and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing noticefor Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We cant provide direct links as email address and website urls within our job adverts are removed by some of the websites on whichwe advertise.