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Part Time Property Administrator

FirstPort
Job LocationSurrey
EducationNot Mentioned
Salary16,420 - 16,500 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Job Role:Part Time Property AdministratorLocation: Redhill, Surrey Salary:£16,420- per annumJob Sector: Large & ComplexHours:Tuesday to Friday 9am to 4pm (24 hours per week)As Recruitment Administrator you will contribute to our vision of being the UKs favourite residential property manager by:

  • Building and maintaining long lasting relationships with stakeholders
  • Proactively attending to the needs of the firm and working effectively and efficiently
  • Championing the FirstPort values and four pillars and leading by example
The Property Administrator reports directly into the Development ManagerAbout YouYou will be an experienced Administrator, who has worked closely within a fast-paced business, supporting and ensuring current needs were met across the organisation. We are looking for someone who has a genuine interest in Property and real flair for managinginternal stakeholders and is passionate about customer service and learning best practices. You will be proactive, highly organised with excellent attention to detail and communication skills.About UsFirstPort is the UKs leading residential property service provider, caring for 290,000 homes in England, Wales and Scotland, across 5,000 developments. With over four decades of experience and 4,000 employees, FirstPort works with developers, investors,freeholders and over 1,000 Resident Management Companies.Main Responsibilities
  • Acting as the first point of contact for any resident enquiries, answering all incoming calls and responding to emails.
  • Providing excellent customer services to over 1000 leaseholders and residents.
  • Managing the contractors log and the logbook for staff coming in and out.
  • Raising orders, including working out the correct allocation to the schedule and apportionment and then seeking approval via the ADM.
  • Producing block notices and letters for several site issues, such as: Breach of Lease, BBQs, parking etc.
  • Taking minutes when required at Board meetings or site meetings.
  • Attending the weekly Monday site staff meetings and end of week meeting.
  • Registering staff absences and sickness.
  • Printing reports for the ADMs from MySight system.
  • Maintaining the Handyman register of works, place tasks in the log from residents calls / emails.
  • Any other task to support the administration of the office.
Our ValuesFriendly We look out for peoples best interests and show them we care by dealing with them in a warm and friendly manner.InventiveWere creative and resourceful. We strive to improve what we do and how we do it, so we can provide the best ideas and solutions to look after people, their homes and communities.RespectfulWe listen, consult and take on-board peoples opinions and needs. We understand the importance of the home and community in peoples lives, and act with respect at all times.Skilled Weve the qualifications, experience and take great pride in our work to consistently deliver the highest standards and value for money. Were informed, and were always building on that knowledge to constantly improve our qualityof service.Trustworthy Were always professional, reliable, open and honest. People can depend on us to keep our promises and follow through on our commitments.The BenefitsOur customers deserve the best and the same applies to our people. Well support you with all of the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages. In addition to the corebenefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health.DiversityWere committed to promoting diversity at FirstPort and recruit on merit. We will consider applications from job share applicants.Ready to ApplyClick the below apply button to start your application for this role. We will ask you to upload your CV and answer a few questions. You may also be asked to complete verbal and numerical reasoning tests online.If you meet the criteria for the role, well be in touch to arrange a short telephone interview and our shortlist of candidates will be invited to attend interviews with the hiring manager and up to three other key stakeholders.

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