Interim PIA Value Stream Business Change Manager

Job Description

Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne,Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re in control of. In an environment that we’re co-creating. And aculture that’s uniquely ours. Care to join us. It isn’t a question.This is an exciting time to join us and help shape the future. It’s an opportunity to be part of something special.Introduction Under the Haleon Productivity Programme (HPP), the Process Improvement and Automation (PIA) work is creating Fit-for-CPG organisation through Simplification, Automation & Rationalisation. PIA focuses on making our processes simpler, though automation and technology across the organisation.We will be making a fundamental change in how we work – moving to a world where we remove, wherever possible, process steps, reducing cycle times, reducing manual touches, and making it easier to get to data. For our colleagues, there are some key themesin how this work makes it easier to get things done:

• Streamlined more efficient processes accelerating flow, making it easier to complete tasks
• Predictable, stable processes with fewer controls reducing the number of ‘checks’ required as part of the workflow
• Reliable data available on demand supporting decision-making

Ultimately, the work will enable us to unlock capacity for our colleagues to focus on value-add and smooths workload reducing ‘peaks’ and to right size the organisation.The work is organised in E2E Value Stream, such as Source to Pay, Lead to Cash, etc. Value Stream Leaders (VSLs) have been appointed. They are empowered to determine the future cross-functional ways of working and own the value delivery back to our business. They work in partnership with the Tech Leads, who define Haleon’s end statearchitecture based upon the required business transformations.About the roleWe are recruiting BusinessChange Managers for PIA – on an interim basis, to support the initiative deliveryThe role objective is to enable initiatives to realise their intended value by defining and executing interventions to increase and maximise adoption at pace. These roles focus on the human side of change, which is about preparing, and equipping our colleagues to adopt and adapt to changes in job roles, organisation structures, business processes, systems and technology, and more.How the Engagement, Communication and Change team is structured A lean central team will define the change, communication & training strategy, guardrails, and maintain oversight of the holistic change landscape across the collection of initiatives. This team will also be responsible for overarching storytelling, communication,and engagement activity.Value streams will be supported by embedded change managers who will define and execute the change interventions (actions) required to drive adoption and embed of the change across Haleon. Value Stream Change Managers will report into the Value Stream Leadsand have a dotted line into the Head of Engagement, Communication & Change who will provide oversight, subject matter advisory, and enable resolution of challenges / blockers at pace.Key ResponsibilitiesThe Business Change Manager will be expected to:

• Coach Value Stream Leaders and deployment Leaders in all aspects relating to change, communication, engagement, and training.
• Co-create and maintain the change impact assessment(s) and change readiness assessment(s) for in-flight initiatives with the initiative delivery team(s).
• Develop and execute a change intervention (action) plan to bring stakeholders on the journey and support longer-term embed of the change.
• Create and support delivery of actionable deliverables that drive adoption of the change (deliverables span communication, engagement, and training).
• Define success metrics and assess change effectiveness and readiness for initiatives in their scope.
• Identify, document and support mitigation of change risks related to initiatives within their area of focus.
• Input into the business readiness activities (e.g. Go/No Go decisions) as required.
• Collaborate, as required, with the central engagement, communication and change team to enable effective oversight of the holistic change landscape and storytelling across the collection of initiatives.

To be effective in role, experience of the following will be essential:

• Solid understanding of how people experience change, and the change process, including drivers of change resistance/barriers to adoption.
• Experience with and knowledge of change management principles, methodologies, and tools.
• Excellent written, verbal, and active listening skills.
• Strong problem solving, root cause identification, and planning skills with the ability to think big picture as well as hold the detail.
• Ability to rapidly establish and maintain strong relationships at various levels of the organisation.
• Ability to influence others to drive progress toward a common vision or goal.
• Able to consider different perspectives and use these to inform recommendations.
• Adaptable mindset with a strong ability to work through ambiguity and prioritise and adapt delivery approach in a changing environment.
• Team player and able to work collaboratively with and through others.

This role will provide you the opportunity to lead key activities to progress your career as follows.Large scale adoption of change

• Experience owning the definition and execution of change adoption activities spanning all elements of our operating model (people, policy, process, tech).
• Facilitate dialogue, debate, and challenge with stakeholders at all levels of the organisation.
• Develop expertise in how to drive change adoption delivery on a matrix high-profile collection of initiatives enabling enterprise transformation.

Influence and build relationships Establish and grow existing relationships across