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Service Coordinator / Scheduler

Job LocationSunbury-on-Thames
EducationNot Mentioned
Salary£25,000 - £28,500 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

I am looking for a Service Coordinator based in Sunbury on Thames to schedule Service Engineers to jobs that are a mix of repairs, breakdowns and planned maintenance. The role is office based paying up to £28Kpa. The position is Monday to Friday but youwill need to be able to work one Saturday a month (you will then have a day off in the week).You will need to have experience of building relationships with Engineers in the field and customers to ensure KPIs and SLAs are met.KEY RESPONSIBILITIES

  • To schedule the work of service engineers - a mixture of repairs, breakdowns and planned maintenance.
  • To work closely with field managers to drive productivity from the field team.
  • To work closely with internal and external customers to help adhere to contractual SLAs.
  • Communicating with other internal departments regarding ETAs.
  • Providing customers with regular updates.
Ideally you will have previous experience in a scheduling/planning but this is not essential.You must be organised with good time keeping skills and the ability to work under pressure.Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.

Keyskills :
Account ManagementCustomer Serviceoperationsplanningschedulingschedulerengineersplanning coordinator

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