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Service Contracts Coordinator

Talentspa
Job LocationSunbury-on-Thames
EducationNot Mentioned
Salary18,000 - 24,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time Work from home

Job Description

An exciting opportunity has arisen for a Service Contracts Coordinator to join a fast-growing technology company. Our client is the UKs leading provider of Audio Visual and Video Conferencing solutions and is expanding rapidly overseas as well as developingseveral market leading innovations.Location: Based in Sunbury / LivingstoneSalary: Up to £24kService Contracts Coordinator Duties:

  • Gain working knowledge of contract databases within ERP and Service Now, to create new contracts and new proposals for customers
  • Sending renewal documentation to Account Managers/Directors in accordance with renewal process within ERP and Service Now to secure recurring revenue orders
  • Service Now administration of assets, amending database to maintain accurate and comprehensive records
  • Gathering of information and administration of back to back underpinning of assets covered by a 3rd party, ensuring information is displayed on the asset record in Service Now for use by the global operations teams
  • Dealing with service desk queries relating the current and expired contracts
  • Liaising with account managers regarding pending contract proposals
  • Liaising with manufacturers in respect of support specifications and pricing
  • Develop an expertise in the service portfolio of the company and present that knowledge in a strategic manner in all engagement
  • The handover of contracts to service and accounts
  • Creating purchasing requests for support procured from all third parties
  • Ensure all renewal activities are recorded and forecast data is accurately maintained
  • Any other tasks (deemed as being within your capability) as required by the Company
Service Contracts Coordinator Requirements:
  • The ideal candidate will have previous experience of working in a busy customer facing role, which required the ability to work well under pressure and to complete tasks in a timely fashion.
  • The ideal candidate will have working knowledge of Word, Excel & Outlook which are used daily.
  • Excellent written and verbal communication skills
  • Accomplished organisational skills and the ability to work under pressure
  • Attention to detail
  • Administration experience
  • Knowledge of all Microsoft packages, particularly Excel
About the Company:Our client believes that working together is the most exciting thing in the world. In the modern workplace, they enable people to share, discuss, and truly work together with videoconferencing, AV- and Smart technologies. For them, it doesnt stop with technology,they will be there, every step of the way to helpPeoplework smarter, in different places and spaces.Their ambition is to be the Thought Leader and Market Leader in our targeted verticals and markets. They are already No. 1 in the European, UK, Dutch, and Norwegian regions, and now a Global Top 3 company in the industry. From 20 offices around the worldour 1,200 employees serve more than 2500 Clients ranging from innovative start-ups to Fortune 500 companies and Governments, in over 125 countries.They believe that the key to success lies in the skill and passion of their people; their values, being Passionate Innovators, Reliable Professionals and In it Together are all about how they build a culture to make their Brand Promise come true:Working together.Everywhere.If you feel you are suitable for theService Contracts Coordinator role then please, apply now!Our client is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability,religion or any other protected characteristics. They welcome your application.

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