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Italian & Spanish speaking Customer Service Administrator

Job LocationSunbury-on-Thames
EducationNot Mentioned
Salary£23,500 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract, full-time

Job Description

Italian & Spanish speaking Customer Service Administrator - ONE YEAR CONTRACT ROLE INITIALLYExcellent opportunity to join a leading and well established international company to support and provide an excellent level of customer service for business customers.NB THIS ROLE WILL BE HOME BASED INITIALLY UNTIL SUCH TIME THAT IT IS POSSIBLE TO WORK FROM THE OFFICE IN SOUTH WEST LONDON - ALL NECESSARY EQUIPMENT, LAPTOP ETC, WILL BE PROVIDEDSALARYUp to £23,500 pro rata + excellent benefitsLOCATIONSouth West London area / Sunbury on ThamesLANGUAGESFluency in Italian, Spanish & EnglishCOMPANYOur global client is a world leading technology company based in the South West of London. THE JOBInitially this is a one year contract role and you will be supporting all Italian and Spanish speaking business customers.Your role will include the following responsibilities:

  • Communicate with customers by email and phone
  • Manage customer service levels and customer satisfaction
  • Check and deal with order requests and replacements
  • Liaise with the warehouse and planning
  • Keep detailed records in the CRM database
  • Provide regular and timely updates to customers
  • CANDIDATE EXPERIENCE / SKILLS
  • Fluency in Italian & Spanish
  • Previous experience in customer service or customer support or administration is essential
  • Office based experience is essential
  • Excellent communication and organisational skills
  • SALARY£23,500 pa + excellent benefits including:
  • 24 days holiday increasing after service PLUS up to 8 Bank Holidays a year
  • Pension after two months - 6% contribution from the company
  • 75% REIMBURSEMENT OF TRAIN TRAVEL (up to £120 per month)
  • Private medical insurance - FULLY EXPENSED BY THE COMPANY plus 50% SUBSIDY FOR PARTNER
  • Permanent health insurance
  • Gym membership (up to 50% paid for by the company)
  • Life Assurance
  • Free tea/coffee and subsidised lunches
  • To be considered for this exciting opportunity please apply now Contact: Lisa Grimes

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