Aftersales Flow Controller

Job Location	Stone Business Park
Education	Not Mentioned
Salary	12.30 - 12.80 per hour
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Temporary , full-time

Job Description

We are recruiting now for our forward thinking Electronical Manufacturing client. Would you like to work for a company who prides themselves on setting their purpose to empower everyone to make the most of our energy and resources, bridging progressand sustainability for all. They believe access to energy and digital is a basic human right.Are you looking for a role in Aftersales Flow Controlling with full training provided and a chance to progress in a pioneering companyWe have competitive pay rates and set shift patterns, in a clean and professional environment. Youll get weekly pay, scheduled shifts, paid holiday and training.Do you have a proactive and professional approach to your work If yes, please apply today!We have competitive pay rates and set shift patterns, in a clean and professional working environment.Benefits:

Weekly pay
Ongoing contract
Mon-Fri 6:45am-3:15pm
Accrue paid holidays
On site subsidised canteen
Parking and bike storage
Based in Stone with excellent link to public transport
Health & safety training and support
Access to benefits scheme which includes 100s of high street discounts and much more!

Pay rate:Up to £25,000 per year, DOEResponsibilities:Responsible for all aspects of customer care with Micom Px30 / Px40 products returned for repair ormodification.* Actively participate to production planning meeting with clear portfolio analysis for the dailynew customer orders intake - highlight priorities* Actively participate to supply chain SIM meeting with clear understanding of on timedelivery measure* Actively participate to SIM cycle 2 and highlight any risks or blocking points* Point of contact for all front offices requiring support with Micom Px30 / Micom Px40aftersales care* Provide quotations for tested spare parts and estimated repair quotations, using theconfigurator to determine what parts are required for customer* Processing of repair and modification orders - tracking the orders with production team andliaising with the front offices if any questions from the repair engineer* Processing of tested spare part orders - ensuring configurations are correct for testingpurposes* Manage order scheduling with production team leaders to ensure capacity planning issmoothed and that customer requested dates are respected* Upon completion of orders / repairs / modifications arrange shipping with the front offices -making bookings via Fedex and DHL* Data entry into WIMAQ and Europa systems* Good level of customer service required to manage customer requests in BFO and via emailExperience: * Previous work experience in customer care, specially supply chain* Very good in communication and time management* Good level of SAP system experience is required* High level of customer service communication* Being able to work in a team and manage difficult situationsThis role is to start immediately. You will be based in Stone until January 2022, but then the role will be moving to TelfordIf you feel this role is relevant to your previous experience and a role youre interested in then please apply now

Keyskills :
Customer SupportSAPSupply Chain

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