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| Job Location | Stockport |
| Education | Not Mentioned |
| Salary | £20,092 - £21,748 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
In 2020, Stockport Homes achieved three-star extraordinary Best Companies accreditation and were recognised as one of Britain’s best employers for the eleventh consecutive year running by the Sunday Times newspaper. We are the Number 1 Not-For-Profit Organisation to work for in the Sunday Times Top 100 list for 2020 (Number one in the Best Companies Top 25 Housing Organisations to Work for) and have also achieved Platinum Investors in People status for our approach to people management and development.We have a number of exciting customer services opportunities in our One Number Team for the right candidates.Delivering comprehensive advice and guidance on services delivered through Stockport Homes, the Customer Service Officer is the first point of contact for customers telephoning, emailing and web-chatting the organisation.As the first point of customer contact, you must meet our commitment to exceeding customer expectations and the role may occasionally involve covering the main reception.With experience of providing a customer focussed service demonstrating excellent communication skills, both verbally and in writing, you must be capable of actively listening and empathising with customers whilst effectively managing call times in response to demand. A good level of education is essential and you must work well under pressure with an exemplary, positive attitude and ability to solve problems creatively.The role requires flexibility, great interpersonal skills and the ability to work accurately in a fast-paced environment, dealing with a range of enquiries.Closing date for applications: 13 December 2020Informal Assessment date:18 December 2020All posts offer attractive conditions of service and a range of employee benefits including a commitment to personal development, work life balance and a genuine commitment to embrace diversity for employees and customers.Stockport Homes is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.