Customer Service Advisor

Job Location	Stockport
Education	Not Mentioned
Salary	£17,680 - £18,137 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent, full-time

Job Description

Customer Service Advisor - Immediate StartApply today, I will be in contact this week to progress your application!Full TimeLocation: Stockport (Bredbury Park Industrial Estate) £17,680-18,137 per annum + Monthly BonusRed Dot Recruitment are currently working in partnership with one of the worlds largest outsourcing companies, and we are looking for Customer Service Advisors to join our Inbound Customer Service team. As a Customer Service Advisor, you will be representing one of the world’s leading broadband providers, providing exceptional customer service on every call! Apply today, I will be in touch this week to discuss your application - we have immediate starts available!The role of the Customer Service Advisor:

Our Customer Service Advisor will be working on behalf a Global Broadband company.

The Customer Service Advisor will be taking inbound calls from existing customers regarding their account or technical enquiries

Answering all questions and queries from the customer including billing and account issues and customer support.

Giving every customer the best possible experience when they call in

Dealing with vulnerable customers and answering all enquiries with care

Handling a high volume of inbound calls

Benefits of the Customer Service Advisor role:

Fortnightly pay

FREE TV Sports package

28 days holiday

Discounted products from company

Excellent progression opportunities into Team Leader/Training/HR & Recruitment roles

Defined career pathway – 75% of our managers are home grown

Company medical, dental and childcare packages

Onsite parking available

Monthly incentives

Skills you will need as a Customer Service Advisor:

6 months customer service experience

Clear criminal record (no unspent criminal convictions)

References to cover the last 2 years of employment

Computer literate with the ability to multitask and use multiple systems at any one time

Objection handling techniques

Effective questioning and listening skills

Resilient

COVID-19 Precaution(s):

Remote interview process

Personal protective equipment provided or required

Plastic shield at work stations

Social distancing guidelines in place

Virtual meetings

Sanitisation, disinfection or cleaning procedures in place

To Apply for the Customer Service Advisor role please click APPLY belowRed Dot specialise in Sales Advisor and Customer Service Advisor rolesKey Words: Call Centre Advisor, Customer Service Advisor, Sales Advisor, Outbound Advisor, Retail, Hospitality, Retail Sales Assistant, Call Centre Agent Required skills

Call Centre

Customer Service

Hospitality

Retail

Bar Work

Keyskills :
Call Centre Customer Service Hospitality Retail Bar Wk

APPLY NOW