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Operations / Fulfilment Manager

Job LocationStanningley
EducationNot Mentioned
Salary£44,000 - £50,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

POST recruitment are recruiting for a Fulfilment Manager for a successful niche retailer based in Pudsey.The Fulfilment Manager will report to the Head of Operations and your primary goal is to ensure the best in class delivery to our customers.This will include the management of 3rd party providers, ensuring operational productivity targets are met whilst ensuring continual improvements across all the processes. Most of all we’re looking for someone with a great attitude, passion and flexibility. Drive, ambition and a friendly nature are essential!Responsibilities include:

  • Report on daily and weekly performance of the Logistics function, using this information to develop projects to improve the Customer experience
  • Oversee the Logistics cost centre, identifying opportunities for cost efficiency projects
  • Transforming the final mile into a best in class service and driving improved NPS.
  • Support Operational, business and CAPEX projects
  • Ownership of customer KPIs to ensure the operational offer exceeds customer expectations
  • Skills required:
  • Hands on experience within Distribution Centres, both in house and 3rd party, including management of teams (5 years plus)
  • Experience working in a busy ecommerce warehouse environment
  • Confident, ambitious, and energetic
  • In depth understanding of warehouse processes and evidence of continuous improvement
  • The ideal candidate for this vacancy will be proven within the retail / ecom sector, with experience of change / process management.

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