| London Jobs |
| Manchester Jobs |
| Liverpool Jobs |
| Nottingham Jobs |
| Birmingham Jobs |
| Cambridge Jobs |
| Glasgow Jobs |
| Bristol Jobs |
| Wales Jobs |
| London Jobs |
| Manchester Jobs |
| Liverpool Jobs |
| Nottingham Jobs |
| Birmingham Jobs |
| Cambridge Jobs |
| Glasgow Jobs |
| Bristol Jobs |
| Wales Jobs |
| Oil & Gas Jobs |
| Banking Jobs |
| Construction Jobs |
| Top Management Jobs |
| IT - Software Jobs |
| Medical Healthcare Jobs |
| Purchase / Logistics Jobs |
| Sales |
| Ajax Jobs |
| Designing Jobs |
| ASP .NET Jobs |
| Java Jobs |
| MySQL Jobs |
| Sap hr Jobs |
| Software Testing Jobs |
| Html Jobs |
| Job Location | Staffordshire |
| Education | Not Mentioned |
| Salary | Salary not specified |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
1st Line Engineer, Stoke on TrentFirst line support engineer required ASAP to join a growing dynamic team. Working for an MSP who specialise in defence and security sectors this is a very exciting opportunity. As a 1st Line Engineer, youll play a crucial role in maintaining operationalexcellence and supporting live operational systems. Security being at the forefront. Due to the nature of the business ideally you will be Security Cleared or be willing to undertake SC clearance.Degree in Computer Science or related field (or equivalent experience). This would suit a 1st line support engineer with previous commercial experience as a technical support engineer who can work in a fast paced environment. You will be interacting ona professional level with clients and team members.Tech includes An awareness of Windows 10, Windows Server, VMware, Skype for Business, Office 365, McAfee and Sophos Anti-Virus, and Dell & Lenovo Laptops to name a few.ITIL and service management focused, meeting deadlines and exceeding client expectations.Proficiency in troubleshooting hardware, software, and network issues across a variety of platforms and technologies.You will be providing first line technical customer service support to end clients, addressing hardware and software issues promptly and effectively. Responding to service requests and incidents, troubleshooting technical problems and escalating issues whennecessary to ensure timely resolution. You will log and manage all incidents via the Service Management Tool. The role will involve collaboration with internal teams, stakeholders to deliver exceptions service and support. Providing customer with timely updateson their cases in line with SLA’s.This is working for a collaborative company, onsite at their offices in Stoke On Trent, would suit someone local who can drive and be in the office Mon-Frid. The client offers opportunities for professional development and career advancement. Exposure tocutting-edge technologies and projects within the defence sector.