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Job Location | Southwark |
Education | Not Mentioned |
Salary | £24,000 - £28,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
The Portfolio Group are delighted to be recruiting on behalf of the Peninsula Group a Service Desk IT Engineer to join their busy and proactive department. Peninsula Business Services is the leading UKs Employment Law and Health & Safety specialist consultancy across the UK & Ireland and the demand on the business to provide this integral service to its customers has never been more in demand.This is a great opportunity to join the business and be part of the Service Desk team. You will be working in a team-based environment on the Service Desk, providing second line support to users in all our offices. Your main responsibilities include being the initial escalation point for the first line team providing first time fixes where possible, commissioning and building user equipment and triaging and escalating tickets when required.A broad technical knowledge is required, alongside ITIL experience in Incident, Request, Change, Problem, Release, Event and Knowledge management.Your key responsibilities and duties will include: