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Property Manager

Ernest Hathaway Associates Limited
Job LocationSouthwark
EducationNot Mentioned
Salary£30,000 - £38,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

My client, a prominent Property Management business that is back by a Hong Kong based developer, is looking for an energetic and hardworking Property Manager who is looking for an opportunity to progress in the residential property sector in a dynamic and fast-growing agency, offering a complete service for investors, incorporating Lettings, Property Management, Sales, Furniture, Maintenance, Refurbishment and Block Management.They have teams in China and Hong Kong offices that meet clients in their countries of residence in person and win new business for the London office to manage. They also offer Block Management services, Furnishings, and full Maintenance support for tenants.As an experienced Property Manager, you will offer support and report to the Head of Property and provide their landlords with a high level of attention and excellent service. You will be responsible for ensuring that your portfolio runs smoothly and supporting the Property Management Team. This role is supported by the Maintenance Manager and in-house maintenance team.Key duties and responsibilities of the role:

  • To be the main point of contact for Landlords and Tenants across the portfolio of approximately 150 units across London.
  • To arrange mid tenancy inspections and ensure that any issues raised are highlighted to the Landlord, liaising with the Maintenance Manager and in-house maintenance team to prepare quotes where necessary and submitting reports to the Landlord.
  • Ensuring that service charge and ground rent invoices are processed on receipt, and funds are reserved as necessary.
  • Dealing with contractual paperwork arising during the course of the Tenancy.
  • To ensure rent arrears are kept to a minimum by dealing with issues arising in a timely manner and ensuring the client accounting team are updated as to any problems as soon as they arise.
  • To arrange the checkout and deposit release process form part of this role, including assessing the checkout for potential deposit deductions, negotiating between the Landlord and Tenant, and communicating these to the Head of Property where necessary.
  • Ensuring that utilities and council tax are informed of new tenancies and accounts are settled by the Tenant at the end of tenancies before the deposit is released.
  • Dealing with insurance claims, liaising with loss adjusters, and arranging any estimates required.
    • General requirements:
  • Understanding of the property management process with a proven background in property management and customer service.
  • Upkeep of Qube (Aspasia) with all notes and documentation as required.
  • Professional approach and appearance.
  • Ability to work on own initiative.
  • Strong relationship building and problem-solving skills.
  • Complete any other tasks as required by the Head of Property.
    • Experience and qualifications:
  • 2 years of Residential Property Management experience.
  • PropertyMark Level 3 Technical Award in Residential Lettings and Property Management (NFoPP) desirable
  • Good understanding of London’s residential property market.
  • High IT literacy, preferably with experience on Qube/Aspasia.
    • Required skills
  • Estate Agents
  • Maintenance
  • Property Management
  • Landlord Tenant Disputes
  • Qube

    • Keyskills :
    Estate Agents Maintenance Property Management Landld Tenant Disputes Qube

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