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Customer Service Advisor Outbound

Job LocationSouthport
EducationNot Mentioned
Salary£18,000 - £19,500 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

**IMMEDIATE POSITION - DO YOU HAVE TELEPHONE EXPERIENCE**This new opportunity has opened up within a Business and Professional Services company who have a large HQ in Southport, this company have experienced excellent growth during 2020 and will continue to develop and grow their teams over the next 12-18 months. This is an exciting time to join on a permanent basis as a Customer Service Advisor - Outbound agent.Client DetailsThis is an exciting time to join on a permanent basis as a Customer Service Advisor - Outbound agent in Southport. The client has seen rapid growth in the past 12 months and continuing to grow. If you are immediately available or looking for your next permanent role please get in touch. INTERVIEWS ASAP!DescriptionKey duties for this Customer Service Advisor - Outbound will be:

  • Contact Customers who have made enquiries and support them with various requests while taking accurate information
  • Building relationships
  • Data entry onto various in house systems
  • Following data protection and GDPR guidelines
  • Collecting compliance documentation when required
  • Working to support the wider team with high volumes of calls
  • Working using a automated dialer phone system
  • ProfileThe successful Customer Service Advisor - Outbound MUST:
  • Be confident to pick up the phone
  • Able to work remotely / in the office
  • Computer literate
  • Ability work to KPI
  • Work as part of a team as well as independently
  • Job OfferThe benefits on offer include:
  • Excellent training in their in house training academy
  • Professional and growing employer
  • Free Parking
  • No Weekends
  • 25 days holiday + Bank Holidays
  • 35 hour working week
  • IMMEDIATE START
  • Required skills
  • Call Centre
  • Complaints
  • Outbound
  • Keyskills :
    Call Centre Complaints Outbound

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