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Job LocationSouthport
EducationNot Mentioned
Salary£22,000 - £30,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

This role is a fantastic opportunity for a Claims Specialist looking to further their career within the insurance industry. The successful candidate will be a vital part of the customer service department, resolving claims efficiently and providing excellentcustomer service.Client DetailsThis organisation is a well-established entity in the insurance industry, employing over 500 people. With a focus on innovation and excellent service, this company operates in multiple locations across the UK, aiming to provide top-quality insurance productsto its clients.Description

  • Efficiently handle insurance claims from initiation to resolution.
  • Provide excellent customer service to all clients, ensuring their queries are answered promptly.
  • Maintain accurate records of all claims in the companys database.
  • Coordinate with other departments to facilitate the processing of claims.
  • Identify potential fraudulent claims and escalate them to the appropriate department.
  • Keep up-to-date with the latest trends and developments in the insurance industry.
  • Work towards meeting set targets and KPIs.
  • Participate in training and development activities to further enhance skills and knowledge in the insurance industry.
ProfileA successful Claims Specialist should have:
  • A degree or equivalent qualification in a related field.
  • Excellent customer service and communication skills.
  • A strong understanding of the insurance industry.
  • Proficiency in using computer software and databases.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Excellent problem-solving skills.
Job Offer
  • A competitive salary ranging from £22,000- £30,000 per year.
  • Generous uncapped bonus structure of between £4k-£6k per anum.
  • A comprehensive benefits package.
  • Generous holiday leave.
  • A supportive and friendly company culture that encourages continuous learning and development.
  • The chance to work in a growing and innovative insurance company.
We invite all interested candidates who fit the above criteria to apply for this exciting role within our customer service department.Required skills
  • customer service.
  • Claims handler
  • first response advisor
  • claims specialist

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