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Job LocationSouthport
EducationNot Mentioned
Salary£20,200 - £24,200 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

The role of a Customer Service Advisor in the insurance industry is key to maintaining high levels of customer satisfaction. This entry-level role requires a diligent individual with a passion for providing excellent customer service, ready to make a differencein the customer service department.Client DetailsA renowned organisation in the insurance industry, our client boasts a sizeable workforce and is committed to providing top-notch insurance and financial services. The company is based in Formby and is widely recognised for its commitment to excellence andcustomer satisfaction.Description

  • Address customer queries and concerns in a timely and professional manner
  • Ensure the highest level of customer satisfaction by providing exceptional service
  • Collaborate with the customer service team to meet and exceed targets
  • Maintain a comprehensive understanding of all company products and services
  • Keep accurate records of customer interactions and transactions
  • Escalate unresolved issues to the relevant departments
  • Participate in company training and development programs
  • Comply with all company policies, procedures, and regulatory requirements
ProfileA successful Customer Service Advisor should have:
  • A strong educational background
  • Excellent verbal and written communication skills
  • The ability to work well in a team
  • A customer-oriented mindset
  • Strong problem-solving abilities
  • Proficiency in using computer systems and software
Job Offer
  • An attractive salary range of £20,200 - £24,200 per annum
  • Comprehensive benefits package
  • A supportive and engaging work environment
  • Opportunities for professional growth and development
  • Generous holiday leave
We encourage all candidates who believe they can contribute to our clients success in the insurance industry to apply for this exciting opportunity in Formby.

Keyskills :
Customer service

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