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Administrator

Job LocationSouth East London
EducationNot Mentioned
Salary£22,000 - £25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Purpose of the Role:Reporting to the Client Services Director, you will work across the account management team to help support each team’s administrative work taking on a range of tasks which are both internal and possibly client facing as your role develops.You will be key liaison with Finance and Operations Teams to ensure that processes are managed to Finance standards.Fundamentally the role is to help the Account Management Team operate more efficiently in order to help generate more revenue for the business.Duties and Responsibilities:Financial Order Support

  • Attend Account Management Team meetings to understand financial targets, pipelines and minute accordingly.
  • Prepare financial reports for discussion as required
  • Take responsibility for ensuring that company processes relating to order fulfilment are met.
  • Be first point of contact with operations and finance.
  • Licence Renewal Co-ordination - ensuring processes are followed, trackers are kept accurate and linked to invoice numbers.
  • Help ensure our CRM system and performance trackers are kept up-to-date
  • Assist people with general administration when either working remotely or on-site with clients
  • Client Support
  • Support the fulfilment of orders including briefing, raising order confirmations, liaising with the production, finance and insight functions within the business.
  • Understand data and Faststats to ensure that data counts, drive time and profiling tasks are completed efficiently and accurately.
  • Responding to client queries via email and/or taking calls for request.
  • Liaison with operations to assist with the transfer of data to clients and vice versa in accordance with Company policies and procedures.
  • Other
  • Ad/Hoc preparation of the Commercial Director Expenses for submission
  • Provide cover for front of house (reception, managing meetings, greet visitors) as required.
  • Qualities for the Role:
  • Demonstrable knowledge of order processing ideally in a data product environment.
  • Strong numerical and analytical skills
  • Highly organised
  • Able to manage and prioritise workload effectively
  • Strong written and verbal communication
  • Previous office admin experience
  • Previous experience working with a Finance Department
  • Proactive mind set
  • Confident in using MS Office applications (including Excel, Word and PowerPoint)
  • Ability to quickly become proficient with new applications and processes
  • Previous experience of managing a CRM tool
  • Process driven with good attention to detail
  • Required skills
  • Admin
  • Administrative
  • Invoice
  • Queries
  • Visitors
  • Keyskills :
    Admin Administrative Invoice Queries Visits

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