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Technical Customer Administrator - £22,000 - £25,000

Oakley Recruitment
Job LocationSolihull
EducationNot Mentioned
Salary22,000 - 25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Oakley Recruitment is working in partnership with a dynamic, innovative software company based in Solihull. This is an excellent opportunity to join an expanding team as a Customer Administrator.Summary You will provide support to the supplier network and customers of the businessDuties & Responsibilities

  • Building and maintaining strong, open, and beneficial relationships with your suppliers
  • Offering support to a network of customers
  • Monitoring and reviewing suppliers to ensure compliance with company SLAs and best practice
  • Highlighting any issues to the business and working with the suppliers to agree and deliver an action plan to improve if necessary
  • Investigating any disputes and compiling reporting
  • Liaising between suppliers, manufacturers, and the company
  • Holding regular SLA review meetings, and working with under-performing suppliers to improve performance
  • Identifying and onboarding new suppliers as business needs demand
Skills and experience
  • Experience in a similar role
  • Experience of building relationships
  • IT and Tech Savvy
  • Strong communication skills
Package and benefits
  • 37.5 hours between, 8am - 6pm
  • 25 days holidays
  • Hybrid working
Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting OakleyRecruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the employment agencies act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI numberwill be required, as part of your interview process.

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