IT Support Engineer - GBP 30000

Job Description

Join Our Team as an IT Support Engineer in Solihull!Are you an experienced IT professional with a passion for both support and infrastructure projects Are you seeking an exciting opportunity to showcase your skills and make a significant impact on a UK-wide infrastructure Look no further! Our company, aleading player in the retail industry, is currently seeking a talented IT Support Engineer to join our dynamic team.Position: IT Support EngineerSalary: Up to £30,000 (depending on experience)Location: SolihullIndustry: RetailBenefits: Company CarAs an IT Support Engineer, you will play a pivotal role in our organization, collaborating closely with the Infrastructure Manager to develop and enhance our UK-wide infrastructure. With a strong background in either Windows/Microsoft or Linux, you willutilize your expertise to provide exceptional support and contribute to exciting infrastructure projects.Key Responsibilities:* Provide technical support to end-users, resolving hardware and software issues promptly and effectively.* Collaborate with the Infrastructure Manager to develop and optimize the UK-wide infrastructure.* Participate in infrastructure projects, including network upgrades, system migrations, and cloud integration.* Assist in the maintenance and administration of servers, networks, and other IT infrastructure components.* Conduct system troubleshooting, root cause analysis, and problem resolution.* Ensure compliance with security protocols and best practices.* Document processes, procedures, and system configurations accurately.Requirements:* Proven experience as an IT Support Engineer, with a strong background in Windows/Microsoft or Linux.* Excellent troubleshooting and problem-solving skills, with the ability to analyse complex issues and provide effective solutions.* Familiarity with network protocols, hardware, and infrastructure components.* Knowledge of Active Directory, Exchange, and virtualization technologies.* Strong communication skills, both verbal and written, with the ability to communicate technical concepts to non-technical stakeholders.* Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.* Valid drivers license.Why Join Us:* Exciting opportunity to work on diverse IT projects and contribute to the development of a UK-wide infrastructure.* Competitive salary package, up to £30,000, commensurate with experience.* Company car provided for business-related travel.* A supportive and collaborative work environment that values innovation and professional growth.* Opportunity to work with cutting-edge technologies and stay up-to-date with industry trends.* Chance to make a significant impact in a reputable organization within the retail industry.If you are a motivated IT professional seeking a challenging and rewarding career opportunity, we would love to hear from you. Apply today by submitting your resume and cover letter, highlighting your relevant experience and qualifications. Take the firststep towards joining our amazing team and shaping the future of our UK-wide infrastructure!In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

Keyskills :
Windows - Linux - Active Directory - AD - Azure AD - Exchange - Office 365 - Sharepoint - Servers- helpdesk - service desk - hyperV - VMware - netwo