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Customer Service Advisor

Job LocationSolihull
EducationNot Mentioned
Salary£20,501 - £22,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Do you want to work for a business that has a passion for its local community, right here in SolihullDo you want to work for a business that gives you a paid volunteering day to work with a local charity. How you spend your paid volunteering day is your choice. Some employees have done lake cleans, cake bakes, sky diving, litter picking,care home painting - the options on how you can make a difference are endless.BNP Paribas Group has given 1 million hours to supporting local charities. You could be part of that.You can also make a different with our customers:

  • Be the kind voice on the end of the phone
  • Be the friendly ear when theyre having a difficult day
Its a phone-based role, but were not about rushing customers off the phone to answer the next call. Were about taking the time to listen, understand, create a solution, and ensure a happy customer. When youre not supporting customers, youll be updatingthe system - and full training is given on this.Flexibility - Weve got that. You can spend time at home, but also in the office where there is a social environment. An environment where you can learn from those around you and grab a coffee with a colleague on your breaks. Thats a coffee from a proper mug too - no single use plastics here as we care about the environment too.What else can you expect
  • £22,000pa + Bonus & Additional Benefits
  • 20 days holiday + bank holidays + an extra day for every years service
  • Monthly bonus opportunity
  • Discounts - gyms, restaurants, days out, travel
  • Team incentives and rewards
  • Continuous training and development - we also recruit and promote from within so this could be the start of something much bigger for you!
To learn more, apply now!

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