Contract and Quality Assurance Manager

Job Description

Job Title: Contract and Quality Assurance ManagerLocation: SolihullWorking Hours: 37 Per WeekHancoxRead Recruitment are currently seeking a Contract & Quality Assurance Manager on behalf of our client.Job PurposeTo monitor and review the performance of a portfolio of contracts, including which may include placements for children in care or placements in Independent Schools, in accordance with the appropriate contract terms and conditions, ensuringa focus on outcomes for Children, continuous improvement with regards to performance and value for money.You will develop collaborative relationships with providers and stakeholders and take day to day responsibility for responding to and addressing quality assurance and contractual issues for a portfolio of contracts.Duties & Responsibilities

• To manage the provision of contract administrative support.
• Provide performance management reports in relation to the portfolio of contracts.
• To ensure specified Contract Management activities are delivered as per requirements and agreed timescales using the suite of tools available and that the Authority’s Financial Regulations are adhered to.
• To ensure that appropriate contract arrangements are in place with both spot and framework providers and that requirements within individual placement agreements are being delivered/provided to support children and young people to achieve good outcomes.
• Collaborating and communicating with regional Local Authority and Children’s Trust’s Commissioning and Contracting Officers to obtain assurance regarding placement quality and safeguarding and agreed regional uplift processes.
• To maintain positive relationships with providers, whilst retaining the ability to challenge and enforce their contractual obligations where necessary.
• Identify provider performance issues taking necessary action by exception and escalate to the lead commissioner.
• To ensure improvement actions/recovery plans are implemented and escalate this to the Lead Commissioner if improvements are not made

Qualifications & Required Experience

• Educated to Degree level or can demonstrate specialist skills and knowledge gained from experiential learning.
• Experience of working within education/children’s services plus experience of working in a contract management and administrative environment.
• Excellent working knowledge of contract management practices and techniques.
• A thorough understanding of the regulatory frameworks, ensuring that providers are appropriately registered, and when unregulated providers are used that local quality standards for the sector are understood and complied with.
• Experience of contract management
• Experience of continued evaluation and examination of developing technologies and practice which may present opportunities for improved service delivery, quality and efficiency within the educational and/or social care placement market

Desirable Criteria

• Experience of childrens services is desirable.
• MCIPs, PRINCE2, Project management
• Experience in managing contracts including independent education settings/placements for children in care.

For more information, please contact Helen at HancoxRead RecruitmentHancoxRead are an equal opportunity employer. We value diversity and encourage applications from candidates of all backgrounds.

Keyskills :
Administrative DutiesContract ManagementContractual ObligationsSafeguarding