Supporter Journey Officer

Job Location	Slimbridge
Education	Not Mentioned
Salary	24,000 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent, full-time or part-time

Job Description

Supporter Journey Officer Ref: SJO(22)/FMC Location: Flexible, Based at a WWT site with opportunity for home working Working Pattern: 37.5 hours per week, Monday to Friday Salary: circa. £24,000 per annum Department: Fundraising, Marketing and CommunicationWe are seeking a proactive and organised Supporter Journey Officer to work alongside the Supporter Journey Manager on the development and implementation of our Supporter Journey Work at WWT.About the roleThe Supporter Journey Officer will work to assist the Supporter Journey Manager, in partnership with colleagues across WWT to:

ensure supporters are central to all teams work and we are communicating in the most relevant and engaging way
develop, deliver and monitor engaging supporter journeys
implement a test and learn programme to optimise supporter communications
promote excellent supporter care and be an advocate for supporters

This role will also provide high quality administration support to the team including budget monitoring and meeting coordination.About YouWe are looking for a highly organised individual with excellent planning and analytical skills to support colleagues with the development and delivery of engaging supporter journeys.You will be an excellent communicator and champion of a supporter-centric approach, understanding the importance of engaging supporters to retain and develop long-term relationships. A collaborative and proactive attitude will be critical for success, aswill the ability to build effective working relationships across the organisation.This post will play a vital role in helping us to achieve these aims and will join an ambitious team.About UsThe Wildfowl & Wetlands Trust (WWT) is a conservation charity that protects wetlands for wildlife and people. We conserve, restore and create wetlands. We have recently completed a review of our strategic priorities which includes ambitious targets for developingbigger and better wetlands, encouraging more people to take direct action for these unique places, and ensuring decision makers around the world realise the essential role wetlands play in restoring nature, capturing carbon and enhancing health and wellbeing.WWT is at the beginning of an exciting change. We have ambitious, five year, supporter growth targets ahead of us and we are in the process of building a dedicated and specialised Supporter Engagement Team that will focus on delivering these targets througha data-driven and supporter-centric approach.In return for your hard work and dedication youll enjoy a wide range of benefits including:

25 days annual leave plus bank holidays increasing to 30 days after 5 years service
Contributory pension scheme (conditions apply)
Life assurance
Free car parking and secure bike storage areas
Cycle to work scheme
Free entry to all our centres

Other organisations may call this role: Supporter Stewardship Officer, Stewardship Executive, Supporter Marketing Officer, Supporter Engagement Officer, Supporter Care Executive.Closing date: 30th March 2022 Interview date: 8th April 2022To Apply and for More Information:If you would like to apply and find out more about this position, please click the apply button to be directed to our website. No agencies please.

Keyskills :
Customer CareCustomer ExperienceFundraisingStewardshipSupporter Engagement

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