Retail team member

Job Description

Retail Complex Team Member Our park teams are lead by a General Manager and have a number of Heads of Department or HOD"s which form a part of the park leadership team. Regardless of role they fulfil, the overall aim is about being an antidote for daily life and therefore our parks beinga "breath of fresh air" for our holidaymakers and owners. Supporting each other to deliver a set of crystal clear set of values ensuring that all team members help to create amazing experiences and memories for our guests, equally focussing on standards andservices at all times.Safeguarding is one of our business priorities. Our teams are committed to providing a safe and secure environment and promoting the welfare of children and young or vulnerable adults.We describe our team members, at all levels, as "bright and breezy" people and you will need to have the right attitude for consistently living by dare to care, yes I can, keep it simple, make it fun and do the right thing for our guests......All our Team Members aim to deliver this at all times, enjoying working in a busy, fast paced, fun and challenging environment.As a Retail Complex Team Member I am responsible for: Providing an outstanding retail experience, ensuring service, quality and Consistency. Ensuring all owners and holidaymakers know who to go to, and are given a warm welcome and a first class service allowing a true "escape from urban living" experience. Create and support a "sense of community" - a real family spirit. Recognising dissatisfaction and deal with complaints speedily and with empathy empowering a problem resolving team, resulting in customer satisfaction and improvement to the overall guest experience. Ensuring a robust knowledge of all products provided, identifying all secondary spend opportunities and retail experience improvements.So, if you want to give your career the break it deserves then look no further.........The benefits of working with us:Join us for the summer, with the potential to become permanent at the end of the year, we also have many permanent roles on offer too.Competitive rates of payAccommodation available in many of our parks if you dont live locally50% off food in our restaurants and take away every shift you work Regular team incentives with great rewardsOpportunity to earn £300 or more when you refer a friend to join our great team Holidays Discounts of 20% for all of your family & friends in Haven, Butlins & Warner Hotels20% off in our shops and venuesFree use of Pool, Gyms and many other Leisure facilities Funded qualification development opportunities from Level 2 to Masters Degrees for permanent team membersAccess to the Employee Assistance Programme including support for your wellbeing and free access to advice and expertise on financial and legal matters etcFantastic discounts when making purchases from most major retailors and hundreds of discounts on everyday purchasesTeam Member of the Month AwardsInstant Recognition schemes with great rewards through our busiest timesLong Service awards for permanent team members