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Job Location | Shipley |
Education | Not Mentioned |
Salary | 25,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Private Medical Insurance Customer Advisor£25,000Shipley/BaildonHybrid2 days office based3 days of choice home based.One of my prestige commercial clients is looking for an experienced Insurance Customer Service professional to join their very busy and experienced customer care teams in a great local Bradford business.It would particularly suit someone at the start of their insurance career or someone that has experience with Private Medical Insurance as you will be managing some high-profile key customer accounts.You could have experience working within a busy insurance customer service department, as you are confident and love customer service, training is offered to develop you in your new career, you will be first point of contact with customers.My client would welcome someone with Private Medical Advisor reexperience that can join the team and offer your knowledge and experience developing their existing client accounts.You will manage that customers journey through out the full process with initial applications for new customers, renewals, mid-way conversations and also any claims that they wish to process so you will build ongoing trust and relationships with your portfolioof customers.Great opportunity to join a rewarding and hugely positive team based at their Bradford Head office.....Sound good so farYour customer service skills are key for this role, you will enjoy delivering and maintaining a high level of customer service to all existing customers, have a professional and personable manner, have the ability to engage with customers, my client willencourage you to identify the customers specific requirements, update internal systems, manage email customer correspondence and complete compliance applications contracts and documentation.You will provide full customer support, advise customers with the next stage process and update any compliant administration.Full training will be given for the business processes and you have the opportunity to observe the other team members with questions and answers of the service, to understand your customer requests and have the confidence to provide the right solution for customers.A brilliant opportunity for someone that loves customer service, building relationships and can problem solve.Starting salary is £25,000 great working hours 9-5 Monday to Friday2 days office 3 days of choice homebased -great holiday allowance, private healthcare, free parking, pension & other great benefits to discuss.Candidates must be able to demonstrate a strong ability to work under pressure, customer service skills, a confident telephone manner and a reactive and positive attitude.I have immediate interviews available and look forward to receiving your application, thank you for applying.LisaFARR Associates Recruitment