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| Job Location | Shipley |
| Education | Not Mentioned |
| Salary | 20,000 - 21,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Are you looking for your next opportunityI am looking for a Inbound/Outbound Telesales advisor for a position in Baildon, Bradford. The role is to provide a first line telephone response to customer requirements whilst offering excellent customer service to up - sell and cross-sell. Offering the bestsolutions to customers whilst keeping the best interest of the company in mind. Undertake initial and follow up outbound calls to existing customers with a view to secure additional business.The role- Answer all inbound telesales calls with a professional and confident manner- Applying attention to detail whilst entering customer orders on to the business system- Ensuring that all relevant customer info is captured and recorded- Identify buying signals and optimise opportunities to increase average order spend- Ability to work under pressure whilst keeping a high level of customer service- Maintain the agreed level of customer service at all times, in accordance with key performance indicators- Understanding that the range of products and services that re offered by Slingsby to help grow sales volume- Liaising with key account managers and other departments in a timely and proficient manner where relevant- Pursuit of new or enhanced business to maximise sales potentialKPIs- Develop a performance culture in order to achieve quarterly KPI targets- Accuracy of information- Quality of service - customer service excellenceExperience- Customer service experience- Telesales experience- Motivated and hard workingBenefits- Free car parking- Long service award- 12 months no sick extra 1 day- Pension scheme - contributory- Bonus schemePlease apply via the link or send a email .