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Customer Enquiries Advisor

Office Angels
Job LocationShipley
EducationNot Mentioned
Salary£17,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Role: Customer Enquiries AdvisorLocation: Shipley - Office BasedHours: 36.5 hours per week on a flexi time systemSalary: £17,000 per annum Start date: ASAPBenefits: Flexi time, Free parking, 28 days holiday, Xmas shut down, pension schemeOur Shipley based client is looking to recruit an experienced Customer Service Advisor to join their busy team. Your primary responsibilities will be providing customer service and sales administration.This is a full-time permanent role offering a salary of £17,000 with excellent opportunities for progression and development.Duties:

  • Co-ordinating customer and supplier liaison (both verbal and written) regarding new sales enquiries to
  • Creating nonstandard products and quotations to meet customer requirements
  • Prioritising workload in terms of commercial potential to reduce overall response times
  • Responsible for applying sales margins to all nonstandard items, and to determine appropriate levels of discount on standard items
  • Entering new product requirements/ specifications on to the system
  • Creating detailed quotations for new and existing customers
  • Liaising with relevant sales personnel regarding quotation follow-ups to be expedited
  • Reporting factual and accurate information on quotations
  • Managing customer accounts and keeping them informed of delivery schedules and lead times
  • Updating customer records on the database and managing all paperwork associated with the customers account
  • Requesting prices from suppliers for any necessary materials
  • Any ad hoc duty as required
    • Experience required:
  • Excellent customer service and account management experience is essential
  • Strong written and verbal communication skills
  • Strong numeracy skills
  • Excellent data entry skills
  • The ability to work in a fast-paced environment
    • This position would suit applicants from Bradford, Bingley, Shipley, Keighley, Baildon and surrounding areas.If you have the necessary experience and you would like to apply for this role please submit your CV online for consideration.You will be contacted within 48 hours or your application if we have been able to shortlist you for this role.Office Angels is an Equal Opportunities employer.Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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