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Job Location | Sevenoaks |
Education | Not Mentioned |
Salary | 9.90 per hour |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Contract , part-time |
Summary Working within a bustling atmosphere as part of passionate team this role as a Welcome & Service Assistant, plays a core part in providing fantastic customer service.Regular weekend and bank holiday working is a essential for this role.This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year What its like to work here Knole is a stunning property which boasts a 1000 acre deer park, historic showrooms with a world-class collection of paintings and furniture, sprawling courtyards, gatehouse tower and conservation studio. We are passionate about caring for this wonderfulproperty and visitors are at the heart of all we do.We are a busy team, who like a challenge and work at a fast pace. We work collaboratively with each other and thewider property andwere hands on and work together to get the job done. Click here for more information about this location What youll be doing As the largest conservation charity in Europe we work hard to raise funds, so that we can continue to care for all the heritage in our trust. Visitors are a vital part of what we do, so youll be responsible for ensuring that you provide an excellent serviceto all our visitors, every day. As a Welcome & Service Assistant, its your role to ensure that the welcome our visitors receive is perfect, setting them up for an amazing experience for the rest of the day.Youll be responsible for answering queries and making sure visitors can find everything they need for their visit. Understanding how and why we engage our supporters is key. Working with our spirit of place youll work with the visitor welcome team to linkeverything we do back to our cause and the on-going work we do.Youll deliver high standards of presentation at the property, and ensure all our communications with our visitors are clear and consistent, from the first click on the website, to the posters and signs around the property. Who were looking for You can view the full role profile for this role in the document attached. You dont need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what is possible in this role.Wed love to hear from you, if this sounds like you;