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Administration Team Leader

JHR
Job LocationSeacroft, Leeds
EducationNot Mentioned
Salary£20,000 - £22,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

My client are an independent loan company based in East Leeds who are looking to expand their Admin team. They are looking for an accomplished administrator to lead a team of 4 others through day to day working tasks. This role is perfect for someone with as passion for Administrative duties and who is looking for that next step up in their career.Responsibilities

  • Taking ownership of the allocated tasks ensuring completion of all duties assigned within the allocated time frames
  • Escalating challenging issues to the Senior Support Manager in a timely manner
  • Working within a team environment, building relationships and rapport with both colleagues and customers.
  • Ensuring compliance with appropriate legislation and regulatory bodies and adhering to company policies and procedures
  • Assisting in the continuous development and implementation of systems, procedures and policies.
  • Overcoming barriers to acceptance using developed interpersonal and communication skills
  • Ensure team weekly meetings are held and the agenda is completed and saved in the T drive.
  • Ensure the adherence to policies through effective communication with team members
  • To always be polite and courteous to customers and clients, regardless of circumstances
  • To comply with the FCA’s Rulebook, the Consumer Credit & Trade Association’s Good Practice Customer Charter and the Addendum to Industry Codes of Practice and other relevant legislation at all times
    • Experience, skills set and/or qualifications required
  • Previous administrative experience is essential
  • People management
  • Keen eye for detail
  • Good time management skills
    • Hours: Monday to FridaySalary: £22,000 (up to £23,000 after probation)Location: Leeds, LS14Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. By applying to this advertisement, you are hereby giving consent for Jo Holdsworth Recruitment to hold your details for a 30 day period and contact you via any method of contact you have listed on your application.(Jo Holdsworth Recruitment - Recruitment Agency)

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