IT Trainer

Job Description

At Price Bailey, we provide exciting opportunities for training, personal growth and career engagement. We believe in fostering happiness and fulfilment in your work, whilst supporting and inspiring you to grow. We understand that your life extends beyondthe workplace, which is why our Smart Working culture promotes flexibility, allowing you to choose when and where you work, whilst still providing excellent client care.A well-established firm of chartered accountants and business advisors, we offer a wide range of services, including auditing, accounting, tax and corporate finance. We proudly serve a diverse client base across the UK and internationally, with a strongfocus on entrepreneurial owner-managed businesses that share our passion for innovation.What do the team doThe IT Training team provide innovative digital skills training and learning resources to chargeable and non-chargeable staff in a variety of software applications to inform, educate, and inspire people to reach their professional goals.The IT Training team are responsible for the design, creation and facilitation all of our internal IT training courses and documentation and work closely with central IT services to help guide and support the firm and its users on all of our technology needs.What will I be doingAs an IT Trainer you will have ownership of the following tasks:

• Providing high quality IT Training in the use of core Microsoft Office 365 apps at basic to intermediate level; business systems such as iManage, our Document Management System and Practice Engine for Billing and Timesheets; as well as other bespoke systemsto meet the needs of the business.
• Developing and maintaining training documentation and multi-media in a variety of formats, including our video content and online knowledgebase, in response to new and existing technologies, customer requirements and system upgrades.
• Responding to emails, taking booking requests and maintaining course booking records.
• Monitoring and evaluating training course feedback and provide recommendations to the IT Training Manager for continuous improvement.
• Supporting the IT Training Manager and wider IT team in system and upgrade projects, and communication of relevant messages to the business.

What experience do I needWhilst having the following experience is advantageous, we value passion and potential. If you meet the minimum criteria listed below and are eager to develop yourself, we would love to hear from you:

• Relevant certifications in IT training or education (minimum criteria).
• Proven experience as an IT Systems Trainer (minimum criteria).
• In-depth knowledge of Microsoft 365 applications.
• Effective communication and presentation skills.
• Proven experience of creating high quality training materials and learning resources.
• Excellent organisational and time management skills.

Whats on offerIn addition to your salary, we also offer the following benefits:

• 25 days annual leave (with the option to buy / sell up to 5 days holiday)
• Contributory pension scheme
• 4x life assurance
• All employee share scheme
• Family friendly policies e.g., paid time off for dependants
• 2 days paid for volunteering
• Cycle to work scheme
• Employee Assistance Programme (EAP) including shopping discounts

Price Bailey aspires to recruit, develop and retain the most talented people, regardless of their social background, age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriageand civil partnership. We are an equal opportunities employer and place inclusion at the heart of what we do. Our workplace is one where diversity is embraced and where everyone is empowered to be their authentic selves.Required skills

• Document Management
• iManage
• Information Technology
• Microsoft Office
• Training
• Smart Working