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Job Location | Sandy |
Education | Not Mentioned |
Salary | 25,000 - 28,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Our client based in Sandy is currently recruiting for an Internal Client Management and Support Administrator to work alongside their busy team! If you have excellent administrative skills and customer service experience, then dont miss out on this amazingopportunity!You will be responsible for the following tasks in agreement with your Line Manager and Directors: Manage client issues and maintain excellent client relationships day to day customer service inbox respond to client calls handling administration tasks for client accounts liaison with engineers to support client configuration and issue resolution client onboarding Client site analysis study client sites and shortlist recommendations for improvement pro-active liaison with clients on system and site improvements participate in the SDR (Stale Data Reporting) process and provide cover for colleagues Post installation and service handle and process client communications manage internal client site configuration manage internal administrator tasks for client sites Client Training Prepare documentation Run Client Training Sessions (via Google Meet/Teams/Zoom) On occasion, you may be required to visit client sites Client satisfaction surveys Team dynamics Attending team meetings with active participation KPIs to management Suggestions for improvements within the organisation Other tasks as may from time to time be required including cover for colleagues such as Stock Handling supportSkillsGood grammar verbal and writtenGood technical knowledgeExcellent Customer Service skillsExcellent Administrative skillsBenefitsMonday-Friday 08:30am-17:30pm£25,000-£28,000 per annumOn site parkingPlease note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days were sorry you have not been successful this time. Please do not let this stop you applying forother positions you may be suitable for. Good Luck!1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.