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Customer Service Advisor

Search
Job LocationSalford Quays
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , full-time

Job Description

Job Title: Customer Service Advisor Job Type: Ongoing temp role applicants would need to be able to commit to until End of September 2023Industry: Customer ServiceLocation: Salford Quays (By the Lowry Shopping Outlet)Salary: £10.42 an hour. Starting 17th July 2023Are you looking for a new Customer service opportunityAre you looking to work for a blue chip companyAre you looking for a customer service job with a work/life balanceThen this is the job for you!This is a temporary position starting immediately, therefore you must be able to start ASAP. This position will turn permanent for the right candidate. As a Customer Service Representative we are looking for an individual who is passionate about deliveringexceptional customer service. As this role is predominantly phone based, you will need to be an excellent communicator. This role is a complex and varied role, providing a great opportunity for someone looking to enhance their customer service skills further.Your day to day responsibilities will include:The Job:

  • Acting as the first point of contact for all queries via phone, e-mail, webchat and social media
  • Making outbound calls following up on enquiries about availability
  • Providing a world class customer service over the telephone
  • Dealing with queries and complaints
  • Working to team and individual targets
  • Logging all information accurately on the in-house system
Shifts between 8am-8pm Monday to Friday and 1 in 3 weekends 9.00am until 5pm Monday to Friday (37.5 hours)Benefits:
  • Great working environment
  • Newly refurbished building
  • Weekly pay
  • 28 days holiday per year (includes bank holidays)
  • Dedicated consultant at Search Consultancy
Have you got the following experience or skills
  • Previous experience of delivering exceptional customer service
  • Ability to sympathise with the customer
  • Working in a fast paced environment
  • Ideally phone based customer service experience
  • Ability to problem solve and take ownership of each customer query
  • Excellent communication skills at all levels
  • A passion for customer service
  • Excellent team player
Then we want to hear from you! Please apply online now….Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

APPLY NOW

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