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Water Operations Advisor

Job LocationSale
EducationNot Mentioned
Salary£17,145 - £19,250 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

JOB TITLEWater Operations Customer AdvisorWHY CHOSE USHere at Verastar we believe its our people, that make us the leading company we are today. To say thanks, we offer fantastic commission and bonus schemes as well as providing amazing on-site facilities, such as parking, free gym and discounted café complete with a bar for after-work drinks, all at our newly refurbished HQ.SALARY & HOURS£19,250. Full time, 37.5 hours, Monday to Friday (9:00 – 17:30) Every bank holiday off with 23 days holiday, rising to 25 days after 1 year.LOCATIONWe’re based in the heart of Sale Moor Village next to Sale Water Park, only a stone’s throw away from the M60 and just a short 5-minute walk from the Airport Metro Link line and Sale Town Centre.To ensure the absolute safety of all our colleagues we have taken a number of steps to me our office COVID-safe including designated desks with two-meter distancing, increased cleaning and hand sanitizer availability. For full details of our health and safety please visit our website: covid-risk-assessmentOUR STORYFirst established here in South Manchester back in 1998, we specialise in looking after Britain’s small businesses. We’ve gone on to successfully grow from just a telecoms provider to now offering the widest range of essential services, including broadband, mobiles, utilities and insurance, all through our own brands and sister company, The Insurance Octopus.We don’t stop there, to back up our success we’ve recently been recognised with the following awards;

  • Best Business at the Lanarkshire Business Excellence Awards 2019
  • Mid-Market Business of the Year at The Lloyds Bank National Business Awards 2019
  • Work for Investors in People accredited company.
  • So, if you’re looking for a new challenge at an award-winning company - we are the business for you!OUR ROLE As a Verastar Water Operations Advisor you will be responsible all internal and external enquires relating to our water product, this includes:
  • Investigating missing industry data and exceptions, including loss objection, erroneous transfers and change of supply disputes.
  • Rectifying failed meter reads, meter read appointments and site visits.
  • Arranging for disconnection and meter exchanges where required.
  • Responsible for ensuring supplies are being billed.
  • EXPERIENCE REQUIREDPrevious experience in the Water industry is preferable but not required as our award-winning training programme will provide you with all the skills and knowledge needed to feel confident and be successful; however, in order to hit the ground running you will a good understanding of IT equipment, Microsoft applications and excel skills.Life’s too short to be stuck in the same boring job, so are you looking to work in a fast-paced supportive environment where no two days are the same or maybe just looking for a new challenge…then look no further as WE’RE the company for you!WHY CHOOSE USWe are committed to the needs of every customer and maintain our strong company values:UNITED – We are ONE teamPASSIONATE – We go the extra mileINNOVATIVE – We find a better waySTRAIGHT FORWARD – We keep things simpleAs well as being a great place to work, we offer impressive benefits too;
  • Social working hours
  • No weekends or bank holidays
  • Excellent on-site facilities
  • Endless progression opportunities
  • Competitive starting salary with guaranteed rises as you develop in your role
  • Award winning training and development programme
  • Discounts at 100s of high street and online stores through our Star rewards online platform
  • Plus, much more - full list of benefits at our careers page: careers-rss-contentWHAT HAPPENS NEXTTo join our Verastar family and be part of something special, click Apply Now

    APPLY NOW

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