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Retentions Advisor

Job LocationSale
EducationNot Mentioned
Salary£17,145 - £18,600 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

What we’re looking for in a Retentions AdvisorWe are currently looking for positive customer focused individuals to join our retentions team and support continued growth within the company.The ideal candidate will have great communication skills, an empathetic, persuasive and confident telephone manner and an ability to develop good working relationships with business customers. You will have a genuine passion for sales and customer service and thrive in a fast-paced targeted environment.What you’ll do as a Retentions AdvisorAs a Retentions Advisor, you’ll be contacting our existing business customers, providing excellent customer service whilst resolving any issues they have with the aim of retaining their business services. The role offers great variety and provides a fantastic opportunity for someone to enhance their negotiating and influencing skills. To give you all the knowledge and skills you need for success we will enrol you onto our award winning 3-week training and development programme.Benefits & Perks

  • A base salary of £17,145 rising to £18,600 in first 12 months
  • £450-£500 commission a month – annual OTE of £26,000
  • Up to 10% bonus for fantastic performance
  • 23 days holiday rising to 25 days after 1 years’ service + bank holidays
  • Flexible benefits including buy and sell holidays
  • Excellent on-site facilities including discounted café and a free gym
  • On-site bar for after work drinks
  • Progression opportunities for motivated individuals
  • Company pension scheme
  • Employee assistance programme
  • Life assurance
  • Discounts at 100s of high street and online stores through our Star rewards online platform
  • Cycle to work scheme
  • Social Events subsidised by the company
  • Why VerastarVerastar is a leading, next-generation services provider for the small business market. We deliver telecoms and utilities services to over 160,000 customers through our brands including Clear Business and kinex and insurance through our sister company The Insurance Octopus.Established in 1998, we have over 20 years’ experience supplying the SME sector. Our goal is to simplify essential services for our customers by offering the widest range of services on the market all through a unique one bill solution.If you’re looking for a new challenge with great benefits at an award-winning company, then Verastar is the place for you.By applying for this role, you are giving us consent for us to process your data in line with our Privacy Policy, full details of which can be found on our company website careers

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