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Administrator

Verastar
Job LocationSale
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

The Insurance Octopus is Manchester’s fastest growing Commercial Insurance Brokerage. As part of a next-generation services group, Verastar, our aim is to help UK businesses of all sizes protect themselves with a number of tailored products that suit theirneeds.Through a combination of some of the most well-known insurers and some more specialist niche insurers, we compare business insurance quotes, aiming to help our customers by tailoring their policy to exactly what they need.As we are part of a larger commercial business services group, we have all of the benefits and support that come with a corporate entity while maintaining the ethos, family-feel and proactive nature of a smaller company.Your RoleYou will be focused on processing renewal invitations for the existing business team and the provision of onboarding packs to customers. A key requirement of the role is that all activity performed aligns with our values and behaviours, with a customer-centricfocus always maintained.

  • Confirm insurance coverage for customers in accordance with FCA regulation
  • Upload customer correspondence to the TIO CRMS system
  • Obtain alternative quotations for existing business customers when required
  • Ensure renewal invitations are processed in accordance with TIO and FCA requirements
  • Support the customer services team as and when required
  • Communicate delays in the processing of renewal invitations to relevant team managers
  • Complete all reports, system and CRM updates in a timely and accurate manner
  • Perform all activity within regulatory standards, GDPR and quality policies
  • Create excellent working relationships across the Verastar colleague community.
Experience Required
  • Previous experience in commercial insurance customer service preferred, but not essential
  • Demonstrable evidence of a stable employment record
  • A basic level of understanding of B2B sales processes is preferred, but not essential
  • A basic level understanding of regulatory and customer requirements impacting insurance policies, preferred, but not essential
Why Choose usOur employee progression route has been created to ensure you are rewarded for your efforts with regular checkpoints in place where your salary will be reviewed to allow you to maximise your earning potential.As well as being a great place to work, we offer impressive benefits too:
  • NVQ and Insurance Qualification opportunities
  • Core benefits including pension contributions and life assurance
  • Great discounts on 100s of high street and online stores
  • 25 days holiday and the option to buy up to 5 days more
  • Cycle to work and travel loans for people wanting a greener commute
  • Wellbeing support including 24/7 access to a GP, mental health support, get fit programmes and free legal and financial guidance
The important extras
  • Amazing on-site facilities, such as free on-site gym, free parking, subsidised café and to top it off an on-site subsided bar for after-work drinks, quiz nights and social events
  • Hybrid working – option to work two days from home if you choose
  • Full time/Permanent contract of 37.5 hours per week
  • No weekends and every bank holiday off
Where to find usWe’re based in the heart of Sale Moor Village next to Sale Water Park, only a stone’s throw away from the M60 and just a short walk from the Airport Metro Link line and Sale Town Centre.What happens nextIf you’re looking for a new challenge with great benefits at an award-winning company, then Verastar is the place for you. To be part of our continued success click ‘Apply’ today to take the next step in your career.Across The Verastar Group, we’re passionate about creating an inclusive team and celebrating our diversity. We want talented people with great skills and matching values to join our teams.All successful candidates will be subject to pre-employment checks.

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