Security Officer Shift Working

Job Description

LocationBFPO Northolt, Ruislip, Northolt, HA4 6DQAbout the jobSummaryJoin the Defence Infrastructure Organisation (DIO) and have a future that matters: Be proud; Be challenged; Be unique.DIO is passionate about ensuring that we are a top performing organisation and a great place to work with a diverse range of talent. We are committed to being an equal opportunities employer and creating a culture where everyone can bring their whole self to work and individuality is truly appreciated. DIO is a workplace where everyone feels valued and supported enabling our people to flourish, bring greater creativity and innovation to achieve higher organisational performance. We aim to develop and support staff to meet the Departments objectives, and to fulfil their own potential. We promote and support a range of flexible working patterns enabling staff to balance home and work responsibilities and we treat people fairly irrespective of their background. This culture of inclusion is underpinned by our 6 staff networks covering Disability, Faith and Belief, Gender Equality, LGBTQI+, Race, Social Mobility and 3 networks dealing with employee wellbeing and support: Speak Safe Volunteers, Mental Health First Aiders and Equality, Diversity and Inclusion Advisers. To help achieve our objectives, we believe in six important values (Safety first, Collaboration, Integrity, Agility, Accountability and Enthusiasm) that underpin our vision and mission. These values equip us for the future and shape how we work together. These values are designed by DIO for DIO. About DIOThe Defence Infrastructure Organisation (DIO) is the estate expert for Defence, supporting the armed forces to enable military capability by planning, building, maintaining, and servicing infrastructure. Our responsibilities include: • Plan and deliver major capital projects and lifecycle refurbishment • Provide utilities services • Manage soft facilities management (i.e. cleaning and catering) • Provide a safe place to train • Allocate Service Families Accommodation • Procure and manage routine maintenance and reactive repair • Provide a central register of asset information to advise infrastructure planning • Act as steward of the Defence estate • Provide the unarmed guarding service We employ approximately 4,900 staff from a very diverse range of professions including head office functions and specialisms such as surveyors, town planners, airfield pavement experts, foresters and construction engineers. We work across the world; in Germany, Cyprus and the Falkland Islands, Norway, Poland, Kenya, Belize, Nepal and Oman. You can view our YouTube video to see more about our workJob description The ChallengeDo you have what it takes to be part of our Gold Standard security service MGS holds the National Security Inspectorate Gold Standard and is passionate about delivering great things for its customers and workforce. It also has Customer Service Excellence accreditation and holds the Committed to Equality Gold Standard. In the MGS, a guard is known as a Civilian Security Officer 5 (CSO5). A Supervisor is known as a Civilian Security Officer 4 (CSO4). They are managed by an Operations Manager who may be responsible for staff on a single site or a group of sites. This post is shift working, including nights. Security Officers are responsible for providing, or supervising the provision of, an overt unarmed security presence. They will be responsible for delivery of the service to the highest standards in accordance with current MOD, DIO/MGS and Establishments policies, processes and instructions and site Post Instructions.ResponsibilitiesThe key duties of a guard (CSO5) are as follows. Please note that these duties can vary from site to site. • Controlling vehicular and pedestrian access and exit to/from site by confirming bona fides • Issue of passes using site IT systems or SISYS where installed • Reporting of environmental issues • Issue and receipt of keys • Patrolling on foot and in a vehicle • Searching of vehicles, baggage, personnel, buildings and open areas • Escorting visitors • Checking identity on site (ad hoc) • Writing reports on breaches of security or defects and maintaining daily logs • Referral of complaints • Reporting MGS infrastructure defects • Dealing with demonstrators and intruders as directed by those holding operational control • Safeguarding classified information and material • Cooperating with other security providers • Liaising with emergency services and invoking emergency procedures • Operating and monitoring security systems; CCTV and alarms etc • Operating and communicating effectively over the telephone and/or radio • Reporting safety hazards and accidents in accordance with current instructions • Carrying out, if required, initial action at the scene of any incident • Other tasks commensurate with the grade Essential ExperienceExperience in security provision or a high-pressure customer-service environment and a commitment to the highest standards. Desirable Experience & SkillsA background, qualification or demonstrable interest in the delivery of site security and/or customer service will be an advantage. Travel RequirementsWhere close area working arrangements are in place staff may be required to attend other sites within their travel to work area (one hour from their home) on a detached duty basis. Some supervisor roles may cover more than one site and require routine travel using official vehicles. MGS applicants are required to attend a medical appointment to undertake a colour perception test About our Team>/b>MGS at BFPO Northolt Work a shift pattern, of 2 days 2 nights, with 2 flexi weeks at the end of the 10-week rota, that includes Weekends and Nights, we are the security for the site, ensuring staff are safe, and only authorised people and vehicles are on site. The site also offers gym membership at a very cheap rate. MGS is part of DIO which plays a vital role in supporting Defence by leading and managing the delivery of what the Armed Forces need to live, work, train and deploy on operations. Under the Future DIO Transformation Programme, DIO will become the MOD’s professional estate services business and realise our organisational vision of providing a better estate, a better service and a better business. See more on Defence Infrastructure Organisation