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| Job Location | Rugby |
| Education | Not Mentioned |
| Salary | £11.38 per hour |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Temporary , full-time |
Teqniq is searching for aProperty Repairs Schedulerto work in the public sector.37 hour per week.Monday to Friday08:00-16:301.1 To respond to requests, enquiries and complaints via multiple streams including telephone, email and in person, signposting to other services where necessary.1.2 To create, update, amend and close jobs in the repairs management system.1.3 To assign suitable resources according to their skill set, forward planning where necessary to ensure service delivery is efficient and effective1.4 To recognise and deal with a whole range of customer emotions including people who are unhappy, angry, abusive, or aggressive.1.5 To recognise, respect and listen to the varied needs of customers and explore which solutions are available to meet their needs1.6 To work to identified customer service standards in line with corporate values.1.7 To be proactive in maintaining contact with colleagues and contractors regarding scheduled work, updates and changes1.8 To be proactive in maintaining contact with customers regarding scheduled work, missed appointments, updates and changes1.9 To undertake tasks and duties whilst maintaining a high level of quality, accuracy, transparency, and auditabilityTEQ-0723-5232020Disclaimer: On applying for this vacancy, you agree that your personal details will be passed onto our client, (or any third parties we have dealings with) for their consideration of your suitability for the role. I acknowledge that it is my responsibilityto notify teqniq Limited of any hirer who I do not want my details to be passed onto.