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Sales Administrator

The Recruitment Group
Job LocationRubery, Rednal
EducationNot Mentioned
Salary22,000 - 25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , full-time

Job Description

Sales Administrator / Customer Account ManagerTemp to Perm to start ASAPLocation: Rubery, Birmingham B45Salary: £10.09ph£12.50ph (£22,000pa - £26,000pa)Hours: MondayFriday, 8:30am5:30pmJob Role:

  • Deal with all enquiries from customers, either by phone or email
  • Taking & processing orders
  • Filing, updating folders
  • Data entry
  • Looking after customer accounts
  • Responsible for processing sales orders
  • Verifying prices
  • Typing up and sending out quotes to customers
  • Preparing dispatch notes on Sage 200 and book for deliveries
  • Managing customers back orders and ensuring prompt delivery when stock arrives
  • Dealing with incoming telephone and email enquiries
  • Offering customers an excellent level of service by dealing with them efficiently and quickly, calling them back when we say we are going to and making sure they happy with us as a supplier
  • Handling goods returns
  • Handling claims
  • Building rapport with customers
  • Liaising with all departments in the business
  • Sending product or pricing information to customers, such as price lists and promotion leaflets
  • General administrative duties as required, such as filing, sorting through enquiries, key in data on the system
Candidate:
  • Previous experience in a similar role essential
  • Good working knowledge of Microsoft Word, Outlook, and Excel is a must
  • Ability to work well under pressure
  • Be proficient and proactive in prioritising your own work load
  • A conscientious can do working attitude
  • Confidence to deal with difficult situations and to know when appropriate to seek guidance from your line manager
If you would like to know how we will store and process your data, please visitgdpr-data-protectionto read our GDPR Data Protection Statement.If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection Statement.

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