German speaking 3rd line Technical support

Job Location	Rosyth
Education	Not Mentioned
Salary	£40,000 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent , full-time

Job Description

FRENCH SELECTION UKGerman speaking 3rd line Technical supportIT, Help Desk, Technical Support, IT Support, Windows support, Software, Telecommunication, Network Support, Network environment, LAN, WAN, 3rd line, NAS, Network Attached Storage, Broadband, Troubleshooting, Remote upgrades, Remote Desktop, IT Engineer, German,Czech, Hungarian, Croatian, Serbian, Polish, Russian, Romanian, Bulgarian, Slovak, Greek, Lithuanian, Latvian, Estonian, Slovenian, Serbo-CroatianSalary: Up to £40,000 p.a. basic + BenefitsLocation: Rosyth, ScotlandAt commutable distance from: Edinburgh, Fife, Glasgow, Dundee, Perth, Stirling, Falkirk, Kirkcaldy, ScotlandRef: 8128GIT*** Hybrid working ***VIEW JOB DESCRIPTION > APPLY NOW:Please visit the French Selection UK website, vacancies section, search job reference: 8128GITApplications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.The Company:Our client is a well-established provider in the scientific field.Main duties:To provide technical networking support and fault diagnosis, and assist with case escalations.The Role:• To provide remote fault diagnosis and resolution of software and network errors• To remotely assist customers with the installation of complex custom software• To schedule and complete data migrations and software upgrades• To log cases in the database and update customers appropriately• To assist with troubleshooting of escalated cases and provide resolutions, following the SLA• To improve technical knowledge and keep up to date with new product launches• To monitor trends software and networking faults in order to aid early detection and preventionThe Candidate:• Fluency in German (written and spoken) is essential• Previous experience in technical support in hardware• Previous experience in Windows OS, MS Access and SQL databases• Problem-solving and excellent communication skills• IT literateSalary: Up to £40,000 p.a. basic + BenefitsFrench Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanishspeaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.Required skills

German
LAN
Telecommunication
WAN
3rd Line Support
Help Desk Support

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