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Job Location | Rosyth |
Education | Not Mentioned |
Salary | £40,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
FRENCH SELECTION UKFrench speaking 3rd line Technical supportIT, Help Desk, Technical Support, Service Support, IT Support, Windows support, Software, Telecommunications, Network Support, Network environment, LAN, WAN, 3rd line, Broadband, Troubleshooting, Remote upgrades, Remote Desktop, IT Engineer, FrenchSalary: Up to £40,000 p.a.Location: Rosyth, ScotlandAt commutable distance from: Edinburgh, Glasgow, Dundee, Perth, Stirling, Falkirk, Kirkcaldy, ScotlandRef: 8102FTE*** Hybrid working ***VIEW JOB DESCRIPTION > APPLY NOW:Please visit the French Selection UK website, vacancies section, search job reference: 8102FTEApplications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.The Company:Our client is a well-established provider in the scientific field.Main duties:To provide technical networking support and fault diagnosis, and assist with case escalations.The Role:• To remotely assist customers with the set-up of new equipment or complex software installation• To schedule and complete data migrations and software upgrades• To log cases in the database and update customers appropriately• To carry out remote fault diagnosis and resolve complex network problems• To manage escalated cases and assist with troubleshooting and resolutions, following the SLA• To improve technical knowledge and keep up to date with new product launchesThe Candidate:• Fluency in French (written and spoken) is essential• Previous experience in technical support in hardware• Previous experience in Windows OS, MS Access and SQL databases• Problem-solving and excellent communication skills• IT literateSalary: Up to £40,000 p.a.French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanishspeaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Keyskills :
FrenchTechnical Support3rd Line