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Emergency Assistance Scheme Administrator

Adecco
Job LocationRomford
EducationNot Mentioned
Salary£12.50 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , full-time

Job Description

Emergency Assistance Scheme Administrative Assistant

  • £12.50 per hour - paid weekly
  • 9-5pm, Monday - Friday (some flexibility required for occasional weekend work)
  • 35 hours per week
  • Romford Office
  • Full office based
  • Duration - funding until end of March - possibility for extension beyond this date
The Emergency Assistance Scheme (EAS) is a hardship fund administered by the council in order to provide emergency financial assistance to low income residents.The role will be a full time admin assistant whos core responsibilities will be processing applications against a set criteria.
  • To provide a high-quality and appropriate Welfare Benefits advice that is accurate and ensures the best outcome for every client accessing the service.
  • Assist the Refugee Resettlement Benefits Officer to deliver high quality services to users and meet the strategic targets and goals of the Council.
  • Provide advice on income maximisation through benefit channels to residents either via the refugee resettlement scheme, cost of living response or other channels yet to be specified
  • Support the Senior Refugee Resettlement Officer in understanding and assessing financial case information where relevant to Emergency Assistance scheme applications
  • Liaise with internal teams and specialist, such as Refugee Resettlement Benefits Officer and the Refugee Resettlement Finance & Data Officer to ensure that changes to case details are shared and all active systems are updated to reflect accurate information
  • Use all internal systems, to ensure that all information shared and interactions with clients are recorded and accessible for team members to view
  • Liaise with senior management regarding operational issues extending from the delivery of the service
This is a high volume role with forward facing customer service elements as well.You must be focused, be able to work fast paced, have good customer service, strong attention to detail and previous experience in admin roles.Please apply now to be considered.Thank you,Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy

Keyskills :
Admin/ Administration/ customer Service/ Attention to detail/ application/ applications/ criteria/ fast paced/ benefits

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