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Job Location | Rochester |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
This is an apprenticeship and as such strict eligibility criteria applies.We are seeking an apprentice to support our Head Office function. A key aspect of this role is to provide support to the company’s customer service department and to the overall business. This apprentice role will involve undertaking a Customer Service Practitioner Level 2 with Kent Training and Apprenticeships. There is the potential for this position to develop into a dedicated permanent role.The Customer Service Practitioner apprentice will be required to influence the customer experience and assist with their satisfaction of the organisations services.The apprentice will be expected to provide services in line with the organisation’s customer service standards and within the appropriate regulatory requirements. Customer interactions within the role will cover a wide range of situations including telephone, post, email, text and social media.Overall Responsibilities
Keyskills :
Computer Literate Friendly Personality