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Job Location | Rednal |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
About the roleAs a Tier 2 Payroll Support Analyst, you will be representing ZPS in internal and external customer interactions. You will be focused on delivering the best possible application support for a product segment for our customer base. You will engender a customer-firstapproach, placing the customer support experience and their satisfaction at the heart of everything you do.You will be supporting our ResourceLink product relating to payroll, pensions and other legislation requirements, speaking to payroll managers, system administrators, IT professionals and internal Zellis colleagues to diagnose and resolve customer impactingapplication issues.The Payroll Support Analyst will report into the Payroll Support Team Leader, within the Zellis Product Support team, in the Services Organisation.Role Accountabilities and responsibilities:In this role your key responsibilities will be: