Tool Hire Supervisor

Job Description

The RoleAt Saint-Gobain we pride ourselves on being innovative, customer focused, agile, open and engaging and entrepreneurial. We are also proud to have been named a Top Employer for 5 consecutive years. If youre passionate about working with people, youreable to put your customer first, and you want to know what its like to work for a top employer that is working hard to make the world a better home; then please read on to find out more about this exciting opportunity to join us as a Tool Hire Supervisor.Youll be working for Jewson in Redditch. Jewson is one of more than 30 exciting Saint-Gobain brands in the UK and we pride ourselves on doing everything we can to understand our Customers needs in order to deliver solutionsto save them time, money and hassle. Our Colleagues are critical to our Customers success and you will be working with a team that proactively supports them in every way possible. If you love working with people, youre a good listener and you think you couldhelp our customers feel welcome, then this could be a great opportunity for you to join our team.Is this role right for meFirst and foremost, we always want to recruit great people that really understand our values and ways of working. Experience within our industry is not essential, we are committed to providing you with the full tools and support required to carry out yourrole within Jewson. So if you have a passion for delivering great customer service, always look to put the customer first; can build trust and are able to proactively seek out solutions that are right for our customers, then you are likely to be a great fit!As this role has a strong focus within our Tool Hire part of the business, we are looking for someone that loves to build relationships by helping our Customers find the right tools they need and is able to proactively generate sales both face to face andover the phone.What will I be doing in this roleThe Tool Hire Supervisor role is a varied and busy role. You will be focused on generating profitable Tool Hire business by building relationships with customers both face to face and via the telephone to achieve maximum sales, while ensuring effective andefficient running of Tool Hire in line with Health & Safety guidelines.Key day to day duties include:

• Supervising a small team to ensure that profitable customer relationships are built and maintained; driving sales and seeking new business opportunities with new and existing customers
• The creative and efficient scheduling, allocation and management of the tools - working closely with other local branches to ensure that all contracts can be fulfilled to maximum capacity
• Ensure sales orders and delivery schedules are processed accurately and promptly and advising customers on trading terms and conditions
• Servicing and maintenance of all tools making sure that any technical problems, faults and repairs are dealt with efficiently
• Administration duties to ensure that all tool hire reports and health & safety data is up to date

Please note all applicants must hold a valid full UK Driving License Are Jewson and Saint-Gobain an Inclusive employerWere working hard to be, and were keen to hire talented people regardless of their background, abilities, ethnicity, religion, sexual orientation, gender, national origin, what football team you support, taste in music, fashion sense or anything else thatmakes you, you!And what about flexibilityThe world of work is changing, and at Saint-Gobain we are open to new ways of working in order to attract talented people to our business. We understand that everyone has different needs and commitments. Therefore, we are very open to discuss any flexiblerequirement or need that you may have for this role. We cant guarantee to meet all requests for flexibility when we are recruiting. But, we promise to listen.