Agricultural Parts Advisor

Job Location	Ramsey St. Marys, Ramsey
Education	Not Mentioned
Salary	Competitive salary
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent, full-time

Job Description

Do you have excellent communication skills and experience of working in a parts department or agricultural dealership If so, please read on...Agricultural Parts AdvisorRamsey St Marys, Cambridgeshire, PE26Full Time - 44 hours p/wSalary Based Upon ExperienceOur client is a privately owned agricultural machinery distributor which has been operating since 1846. In the last 20 years, their business has expanded significantly to incorporate 5 depots within the Cambridgeshire, Lincolnshire and Anglian regions.They have a fantastic opportunity for an Agricultural Parts Advisor to join their growing team.About the Parts Advisor RoleReporting to the Parts Manager, you will be responsible for carrying out day to day activities required within our busy parts department. Delivering outstanding customer service to all external and internal customers. You will be required to identify required parts and services, pick parts from stock and place orders with suppliers to meet customer expectations.

Identify and supply parts for customers via phone calls, emails and face to face.

Work with in-house Service Engineers to supply required parts.

Place orders with suppliers using IT based systems.

Receive in goods to ensure correct quantity and quality and process to relevant location.

Keep good housekeeping in all areas keeping clean and clear, stocking showroom.

Follow up on shortages and keep customers updated.

Carry out marketing plans and follow up on quotes to customers.

Assist with stock taking.

The ideal Agricultural Parts Advisor will have:

Excellent people skills and enjoy working with the general public and business customers.

The ability to upsell.

Enjoy working in a busy atmosphere and can cope under pressure during busy periods.

Good communication skills: face-to-face, letter, email and fax.

General computer skills and familiarity with email and internet use.

Proficient IT user - you will be required to use online parts systems.

Excellent numeracy and literacy skills.

Attention to detail and accuracy with numbers, handling of cash, cheque and card payments.

A team player - capable of working alone and as part of a team.

Able to use own initiative.

Ideal Experience:

Worked in an agricultural dealership in Parts, Sales or Service roles.

Worked in Parts roles within similar industries, Construction, Industrial, Automotive.

Mechanical / Engineering experience to identify parts within powertrain, electrical and hydraulic systems.

Understanding of parts department operating principles.

The successful applicant must be customer focused and willing to learn new skills. An interest in Agriculture and Farming would be a benefit. You would be working as part of a team providing unrivalled levels of aftersales support.Hours:44 hours per week

8.00 am - 17.30 pm Monday to Friday

8.00 am - 12.00 pm Saturday

Plus working to meet seasonal demands, this may include additional hours through busy periods and dealing with out of hours calls to supply urgent items to internal and external customers.

How to apply for the Parts Advisor role:If you have the skills and experience required for this Agricultural Parts Advisor job, just click "apply" today and watch out for an email giving you more information on how to tailor your application and provide a cover letter or any other supporting documents you may have.You must be eligible to work in the UK.Other suitable skills and experience includes, Parts Department Advisor, Agricultural Dealership Agent, Farm Parts Advisor, Mechanical Engineering Advisor, Parts Team Officer, Agricultural Spares Advisor, Agricultural Spare Parts Advisor.

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