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Agricultural Parts Advisor

Job LocationRamsey St. Marys, Ramsey
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

AGRICULTURAL PARTS ADVISORThe RoleReporting to the Parts Manager, you will be responsible for carrying out day to day activities required within our busy parts department. Delivering outstanding customer service to all external and internal customers. You will be required to identify required parts and services, pick parts from stock and place orders with suppliers to meet customer expectations.

  • Identify and supply parts for customers via phone calls, emails and face to face.
  • Work with Service Engineers to supply required parts.
  • Place orders with suppliers using IT based systems.
  • Receive in goods to ensure correct quantity and quality and process to relevant location.
  • Keep good housekeeping in all areas keeping clean and clear, stocking showroom.
  • Follow up on shortages and keep customers updated.
  • Carry out marketing plans and follow up on quotes to customers.
  • Assist with stock taking.
  • The ideal Agricultural Sales Parts Advisor will have:
  • Excellent people skills and enjoy working with the general public and business customers.
  • Ability to upsell.
  • Enjoy working in a busy atmosphere and can cope under pressure during busy periods.
  • Good communication skills: face-to-face, letter, email and fax.
  • General computer skills and familiarity with email and internet use.
  • Excellent numeracy and literacy skills.
  • Proficient IT user - you will be required to use online parts systems.
  • Attention to detail and accuracy with numbers, handling of cash, cheque and card payments.
  • A team player - capable of working alone and as part of a team.
  • Able to use own initiative.
  • Hours:44 hours per week
  • 8.00 am - 17.00 pm Monday to Friday
  • 8.00 am - 12.00 pm Saturday
  • Plus working to meet seasonal demands, this may include additional hours through busy periods and dealing with out of hours calls to supply urgent items to internal and external customers.Ideal experience
  • Worked in an agricultural dealership in Parts, Sales or Service roles.
  • Worked in Parts roles within similar industries, Construction, Industrial, Automotive.
  • Mechanical / Engineering experience to identify parts within powertrain, electrical and hydraulic systems.
  • Understanding of parts department operating principles.
  • The successful applicant must be customer focused and willing to learn new skills. An interest in Agriculture and Farming would be a benefit. You would be working as part of a team providing unrivalled levels of aftersales support.How to apply for the Agricultural Sales Parts Advisor jobIf you have the skills and experience required for this Agricultural Sales Parts Advisor job, just click "apply" today and watch out for an email giving you more information on how to tailor your application and provide a cover letter or any other supporting documents you may have.You must be eligible to work in the UKSuitable skills and experience include: Agricultural Sales Parts Advisor, Sales, Sales Parts, Customer Service, Agriculture, Automotive Sales

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