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Transport Support Coordinator

Job LocationRadlett
EducationNot Mentioned
Salary£20,000 - £28,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Transport Support CoordinatorWe have an outstanding opportunity for a Transport Support Coordinator who has Tachograph / Fleet Management knowledge to join a leading client of ours within the transport industry based in the Radlett area in a position with excellent training and career prospects.This position will provide support on all our clients transport and fleet products and associated services, using remote access, telephone, and email, ensuring they are given a prompt, polite response, and efficient service.Within the role the post holder shall be presented with issues by customers and tasked with fault finding until an appropriate remedy is in place to the customers satisfaction. Therefore, in the role you will be responsible for learning all our client’s products and best associated practices.Responsibilities / Skills required:

  • Answering the Support Lines and logging all contact in the CRM
  • Proactively learn all our client’s products and the associated best practice
  • Logging all bugs, requirements, and issues.
  • Escalating customer cases to the Support Manager where required
  • Practical knowledge of Drivers Hours (GV262)
  • Knowledge of the Logistics industry
  • Knowledge of all Tachograph or similar products (In house training provided)
  • Good Customer and communication skills
  • - Client –CV Screen is recruiting for a leading organisation who have a strong brand within their sector and offer great career prospects.Who will suit the roleThis role will suit someone who has experience of using fleet / driver management systems or tachograph’s and is happy to be in a support style roleSalary / Benefits:Salary to £28,000 depending on experienceLocation:RadlettTo Apply:Please send your CV to Sam Gillett of CV Screen in strict confidence, CV Screen is the Recruitment Agency managing this vacancy.Summary:Transport Support CoordinatorBased in RadlettCV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. www.cvscreen.co.uk

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