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Helpdesk Coordinator

NFP People Limited
Job LocationPembury
EducationNot Mentioned
Salary£27,095 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Helpdesk CoordinatorThis is a fantastic opportunity to join a friendly, passionate team as Helpdesk CoordinatorPosition: Helpdesk Coordinator (internal title Active Support Coordinator)Location: Pembury, near Tunbridge WellsHours: Full time 37.5 hours per week, part time consideredSalary: £27,095 from 1 April 2020Contract: PermanentBenefits: Generous pension scheme and holiday allowance, including that ability to buy and sell holiday. Long Service is also recognised plus free parking and subsidised meals.Closing Date: 10 March 2020Interview Date: 16 March 2020The RoleThe Helpdesk Co-ordinator will manage and administer the Active Support Helpdesk ensuring a first-class level of service to internal customers. You will coordinate all aspects of the Active Support department whose functions are catering, facilities, housekeeping and ICT as well as co-ordinating assigned projects. You will lead on:

  • Ensuring maximum availability of Hospice ICT services.
  • Ensuring all Hospice premises including shops and any remote sites are maintained in accordance with all relevant Health and Safety legislation.
  • Ensuring that high quality food is prepared for patients, visitors and the workforce
  • Ensuring that a clean and safe environment for patients, visitors and the workforce is available at all times.
    • About youWith a calm disposition, the Helpdesk Coordinator will be self-motivated, trustworthy and have a genuine empathy with the work of hospices.You will bring with you:
  • High levels of ICT literacy to include Word, PowerPoint, Excel, Publisher and Outlook.
  • Previous experience in a busy office environment and working to tight deadlines.
  • The ability to work well as part of a team and independently.
  • The ability to communicate effectively with staff and management at all levels and to act at all times with tact and diplomacy.
  • A high level of verbal and written communication skills.
  • The ability to apply personal organisation strategies and processes to prioritise and effectively manage workload, working to short and long-term objectives.
    • In return…This is an opportunity to really make a difference and be part of an inspiring team. Our client offers a host of amazing benefits and flexible working options and will work with you to develop your career through ongoing training and development.About the OrganisationOur client provides care completely free of charge to patients with a terminal illness, their families and carers in West Kent and Northern East Sussex. Required skills
  • ICT
  • project coordinator
  • Helpdesk Coordinator
  • facilities administrator
  • health and safety coordinator

    • Keyskills :
    ICT project codinat Helpdesk Codinat facilities administrat health and safety codinat

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