Online Events Coordinator

Job Location	Pease Pottage
Education	Not Mentioned
Salary	Competitive salary
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent, full-time

Job Description

Working within William Reed’s Online Events team - The online event coordinator is responsible for managing and executing all client webinar projects.This position is responsible for managing client content driven webinars, including developing, implementing webinar guidelines, best practices, providing support, and assistance to external clients, who are interested in running a webinar to promote their business to our online audience.The objective for this role is to provide complete coordination in project mode, expertise and guidelines for running a successful webinar, as well as to establish thought leadership and improve client retention (rebooking) rates.KEY RESPONSIBILITIES:This is a role that works across the global business and as such webinars can be outside of usual UK working hours - flexibility and the acceptance of working some shifted hours is key

Plan, manage, co-ordinate and execute client webinar programs and initiatives

Manage each webinar project: customized planning with deadlines and required deliverables, plan calls (kick off, recording, coaching, debrief), technical coordination and delivery

Proactively submit initiatives to improve and optimize process in a time-effective manner.

Develop and implement guidelines and protocols for conducting webinars

Work closely with ad ops team to ensure successful promotion of webinars

Contribute to webinar education and good practices thanks to expertise and detailed performance monitoring (KPI)

Develop benchmark criteria to measure the effectiveness of webinar programs and implement improvements as required

Offer guidance and support (including technical) to webinar speakers and hosts

Work closely with 3rd party supplier of webinar technology to ensure successful delivery of webinars

Assist technology provider with delivering exceptional user experience for clients

Follow up webinar with analysis for sales/marketing to provide to clients: generate post-event full reporting, debriefing.

CANDIDATE PROFILE

Customer service orientated, confident and personable

Autonomous, flexible, and agile by taking initiatives and submitting alternative solutions

Excellent communication both verbal and written

Attentive to detail, methodical and highly organized

Ability to remain calm under pressure and meet tight deadlines

Track record of performance excellence, meeting targets and objectives

Flexible approach to working hours and objectives

Keen interest in webinar technologies and digital marketing

Experience in advertising, digital marketing or event marketing a must

Technically savvy and keen interest in digital trends

BENEFITS

Competitive salary

25 days Holiday (plus Bank Holidays)

Contributory pension

Life Assurance

Group Income Protection Scheme

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