Customer Service Coordinator

Job Location	Oulton, Leeds
Education	Not Mentioned
Salary	£21,000 per annum
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Permanent, full-time

Job Description

Customer Service Coordinator Leeds – Thorpe Park £21,000 Plus Excellent BenefitsChase and Holland are excited to be working with an international manufacturing business as they look to recruit a Customer Service Coordinator to be based in their Leeds office at Thorpe Park. You will deal with all aspects of sales order processing including exports. This is an excellent opportunity to join a renowned organisation.Customer Service Coordinator Responsibilities:

Order processing including export orders and accompanying documentation

Respond to telephone and email enquiries

Investigate and resolve all invoice queries for credit

Advise Customers when delivery promises are compromised

Input sales prices, check and file for audit

Liaise with production as required to ensure commitments are fulfilled

Liaise with Haulier to ensure product is delivered as promise

Liaise with Account Managers with regard to products and prices

Maintain price list and prices in SAP

Record Service levels and KPI’s

Hours:Full-time, Monday to Friday 9am – 5pmRequired Skills & Experience:

Great communication skills

Microsoft Office experience including Excel & Word

SAP experience (Desirable)

Previous Administration experience

Previous Experience in export and customs procedures

Ability to work to ridged time scales

Ability to work under pressure

Attention to detail

Team player

Enthusiastic approach

Excellent organisational skills

If you are interested in finding out about this exciting Customer Service Coordinator opportunity, please click ‘apply now’.Chase & Holland acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We specialise in finance, supply chain, HR, IT and office support recruitment and comfortably service Yorkshire, Derbyshire, Nottinghamshire, Leicestershire, Staffordshire and Lincolnshire.

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